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20 June 2023 | Story Melissa Kilian | Photo Supplied
Melissa Kilian
Melissa Kilian is a Lecturer in the Department of Occupational Therapy.

The University of the Free State (UFS) is celebrating Youth Month by showcasing the positive influence of the institution on career development. As part of this initiative, we are sharing the stories of UFS alumni who are now working at the university.

Melissa Kilian, Lecturer in the Department of Occupational Therapy, shares her UFS journey:

Q: Year of graduation from the UFS:

A: 2011 and 2021.

Q: Qualification obtained from the UFS:

A: Baccalaureus and Master of Occupational Therapy.

Q: Date of joining the UFS as a staff member:

A: 1 June 2022 (employed for one year this month).

Q: Initial job title and current job title:

A: Lecturer in Occupational Therapy.

Q: How did the UFS prepare you for the professional world?

A: The UFS provided me with excellent clinical exposure to the diverse profession of occupational therapy. Additionally, the occupational therapy undergraduate course provided many opportunities for promoting self-awareness and self-development and entering the workforce as a graduate willing to explore the dimensions of the profession and what my unique contribution can be.

Q: What are your thoughts on transitioning from a UFS alumnus to a staff member?

A: Since being employed with the UFS, I have a deeper acknowledgement and appreciation for lecturers, as well as a multi-layered understanding of the importance of curriculum development and how this translates into students becoming competent graduates.

Q: Any additional comments about your experience?

A: It’s been quite an experience ...!

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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