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23 June 2023
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Story Naledi Filita
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Photo Supplied
Naledi Filita is an nGAP Lecturer in the Department of Languages in Education.
The University of the Free State (UFS) is celebrating Youth Month by showcasing the positive influence of the institution on career development. As part of this initiative, we are sharing the stories of UFS alumni who are now working at the university.
Naledi Filita, nGAP Lecturer in the Department of Languages in Education, shares her UFS journey:
Q: Year of graduation from the UFS:
A: 2016, 2018, and 2021.
Q: Qualification obtained from the UFS:
A: Bachelor of Education, Postgraduate Diploma in Education (Curriculum Studies), and Master of Education (Curriculum Studies).
Q: Date of joining the UFS as a staff member:
A: 2021.
Q: Initial job title and current job title:
A: Lecturer.
Q: How did the UFS prepare you for the professional world?
A: I started my career as a teacher in 2015 and was later appointed to my current job. The UFS has equipped me with the knowledge and skills that enabled me to be competent in my field in various contexts. My journey as a UFS student equipped me with crucial skills, such as critical thinking, communication, teamwork, and organisational skills.
Q: What are your thoughts on transitioning from a UFS alumnus to a staff member?
A: It has been a wonderful experience so far. I was once a student teacher at this university. Due to my experiences, being able to instil knowledge and skills in student teachers is something that I am passionate about. I am grateful for the developmental opportunities and support that I receive as a young researcher.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |