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16 October 2023 | Story Michelle Nöthling | Photo iStock
Commemorating World Mental Health Month 2023
The mental health of university students is of growing global concern.

One of the largest student mental health surveys in the world – initiated by Universities South Africa (USAf) in 2020 – found that up to 20% of university students in South Africa need mental health support. The research results also show that up to 77% of students with mental health disorders are not getting help. Contributing reasons include reluctance to seek help due to lingering stigma surrounding mental health, but also limited access. With growing demand and limited capacity, one-on-one therapy does not seem to be a sustainable solution. Some of the recommendations that stem from the report are to introduce a range of digitally based self-help interventions, to provide psychoeducation about when to access help, and to offer peer-to-peer support. This is precisely what the University of the Free State (UFS) Department of Student Counselling and Development (SCD) is now implementing. 

Coinciding with World Mental Health Awareness Month, SCD’s Road Map embodies a paradigm shift in student mental health support. “We want to capacitate students on their mental health journey. Following the Road Map, our students are now able to be active agents in their mental well-being,” says Dr Munita Dunn-Coetzee, SCD Director.

What exactly is this Road Map?

The SCD Road Map guides students to multiple sources of support. On the SCD website, students can delve into a wealth of self-help guides and toolkits that range from academic, emotional, and social well-being to personal challenges and psychological distress. In a commitment to expand the SCD reach beyond one-on-one sessions, the department is offering both in-person and online workshops and development programmes that can be accessed through Blackboard. Additionally, podcasts have been integrated into the SCD offerings to accommodate students' varying schedules and data constraints.

SCD has also partnered with the South African Depression and Anxiety Group (SADAG) to provide a 24/7 toll-free UFS Student Careline. The Careline can be reached in three ways: by calling 0800 00 6363, SMSing 43302, or emailing helpline@sadag.org. In a crisis, help is immediately activated, and assistance is sent to the student.

Another exciting aspect of SCD's Road Map¬ – which further integrates recommendations from the research report – is the shift from individual-centric interventions to group-based support. “We want to expand beyond individual therapy,” Dr Dunn-Coetzee says. “Although one-on-one therapy has an important place in mental health support, we are currently expanding to offer various support groups.” Through these circles of support, SCD aims to foster a culture of mutual learning, peer-to-peer connection, and collective well-being.

The Road Map therefore enables SCD to pivot toward a capacitating approach, equipping students to navigate their mental health journey in a truly collaborative model.

News Archive

UFS ICT Services mentioned among global PeopleSoft pioneers
2017-10-23

 Description: Andrew read more Tags: ICT services, technology, innovations, PeopleSoft, Oracle, students, IT, awards 

Andrew Jusjong, Chief Officer: ICT, one of the main drivers
of PeopleSoft at the UFS. 
Photo: Rulanzen Martin

At the beginning of his term, the Rector and Vice-Chancellor of the University of the Free State (UFS), Prof Francis Petersen, mentioned to parents and prospective students the importance of the UFS being recognised globally as innovators. 

This month, Information and Communication Technology Services (ICT Services) were recognised by Oracle as one of the PeopleSoft Innovators at the Oracle OpenWorld (an international conference regarding all Oracle products) for deploying student self-service, using PeopleSoft Campus Solutions’ new Fluid user interface.  

Andrew Jusjong, Chief Officer: ICT, says, “This solution allows dynamic administrative setup regarding available degrees, customised messages, dynamic required degree-specific documentation, and integration with the Applications and Admissions module.”  He says it also includes self-service functionality that allows students to track the status of their applications, and provide additional documentation required for their study choices.

“The UFS is the only innovator in the European, Middle-Eastern and African region. Considering that the development team at the UFS is much smaller than their international counterparts, this illustrates that we do not have to stand back for our international peers regarding service delivery and the quality of service to our customers,” he says.

The PeopleSoft Innovator awards are presented to companies that are taking advantage of the latest capabilities and technologies provided by Oracle PeopleSoft in order to transform their businesses and their IT practices, while also providing benefits to the business and end users. The UFS has been making use of PeopleSoft applications since 2004. It currently makes use of three applications:

- PeopleSoft Financials for procurement, budgeting, billing, asset management, general ledger, journals, provisioning, payroll, commitment control, ad hoc claims, travel and expenses, and maintenance management.
- PeopleSoft Human Capital Management for HR data processes, recruitment, workforce management, remuneration management, leave management, employee self-service, and other HR activities; and 
- PeopleSoft Campus Solutions for student lifecycle management, applications and admissions, curriculum management, programme enrolment, student records, student financials (accounts), financial aid, graduation, alumni management, graduate research management, residences, and student self-service.

In the Higher Education sector, PeopleSoft is being used by over 900 campuses in 34 countries, across six continents. “This means that recognition was given to the university on a global platform,” says Jusjong.

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