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26 April 2024 | Story Athembele Yangaphi | Photo Supplied
Dr Tafadzwa Maramura and Christopher Strydom
Dr Tafadzwa Maramura and Christopher Strydom at 2024 ASSADPAM Ceremony at the University of Pretoria's Future Africa Campus.

A trio of 2024 University of the Free State (UFS) honours-degree graduates recently represented the UFS at the 2024 Association of Southern African Schools and Departments of Public Administration and Management (ASSADPAM) Conference.

Nameera Bade, Christopher Strydom, and Thato Tshabalala’s presentation was based on their 2023 honours research titled ‘Exploring the Influence of Loadshedding on Water Governance: A Case of the Mangaung Metropolitan Municipality’, which earned them each a distinction on their honours degree completion.

The 2024 ASSADPAM Conference was held at the University of Pretoria's Future Africa Campus and brought together academics and practitioners in the field of public administration and management.

The three graduates are currently continuing their studies by taking on master’s degrees in administration – Bade and Strydom at the UFS and Tshabalala at the University of South Africa.

“Presenting our study at the ASSADPAM Conference was an absolute honour,” Strydom said. “However, I did experience some imposter syndrome, because usually it is only PhD candidates and tenured academics that present their work at the conference, [not a] first-year master’s student presenting out of his honours mini-dissertation. But I quickly got over my imposter syndrome by reframing the situation.”

The trio’s conference presentation was preceded by their recognition for Best Presentation at the UFS second Library and Information Services Honours and Undergraduate Seminar (LISHURS) Symposium on 5 April 2024.

“Being awarded the best presentation at the second LISHURS confirmed how impactful our research is, how it resonates with people. And it was also satisfying to get credit for the hard work we have put in,” said Strydom, who also received two awards at the 2024 Faculty of Economic Management Sciences (EMS) Prize Function: Best Honours Student in the Department of Public Administration and Management, and Best Honours Student in the EMS Faculty – prizes sponsored by the Kovsie Alumni Trust.

Dr Tafadzwa Maramura, Senior Lecturer in the UFS’s Department of Public Administration and Management, co-presented the research with the students at the conference. “Working with Nameera, Chris, and Thato has been a great experience. All of them are talented and unique individuals,” Dr Maramura said.

Impactful research in public governance

He highlighted the significance of the students' research, stating, “[Their paper] has certainly had a profound impact on the EMS Faculty.”

Dr Maramura further emphasised the department's commitment to addressing real-world challenges through rigorous academic inquiry, praising the students for engaging in relevant and timely research initiatives.

The collaboration between the three students and Dr Maramura extends beyond conference presentations: they are set to write an article based on their honours research for publication in a journal, which will further establish their names within the water-energy sphere and contribute to ongoing discussions in public governance.

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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