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11 December 2024 | Story Leonie Bolleurs | Photo Supplied
Dr Busisiwe Ntsele
Dr Busisiwe Ntsele earned her joint PhD from the UFS and Vrije Universiteit Amsterdam in the Netherlands. Looking ahead, her mission is to equip graduates with the skills to conduct research that addresses community needs with and by the community, highlighting the mutual benefits of true collaboration.

Dr Busisiwe Ntsele, a first-generation interdisciplinary scholar with a rich background in law, sociology, and human rights, returned to South Africa this year after completing a joint PhD degree between the University of the Free State (UFS) and Vrije Universiteit Amsterdam (VUA) in the Netherlands. Her mission is clear: to plant seeds of hope and drive transformative change in her community.

“My purpose is to share transformative narratives of change by spreading pockets of hope for young black girls who are often perceived to be at the bottom of the barrel in any given society,” says Dr Ntsele.

Her encounter with gender-based violence and involvement in advocacy and mobilisation of communities to stop gender-based violence sparked her passion for human rights and social justice.

Recognised for her contributions to building a just society, Dr Ntsele was awarded the prestigious Desmond Tutu Fellowship by the National Research Foundation, which supported her in pursuing this dual-degree opportunity. The title of her PhD thesis is A Critical Study of Community Engagement at a South African University.

Walking across the stage on Monday 9 December 2024 to receive her PhD during the UFS December Graduation Ceremonies on the Bloemfontein Campus marked the second time Dr Ntsele has celebrated this achievement in 2024. Earlier this year, in June, she defended her PhD in Amsterdam. In addition to her PhD, she holds a Bachelor of Arts in Law (UNESWA), a BA Honours in Industrial Sociology (UJ), and an MA in International Human Rights Law (Wits).

A double-barrel PhD

Speaking about her PhD, Dr Ntsele says the focus of her work was to critically study community engagement in South African universities using the UFS as a case study. “This case study equips us to understand community engagement (CE) and engaged scholarship (ES) within South Africa's higher education context,” she adds.

Her research explored how CE aligns with the UFS vision of supporting social justice, while addressing its broader role in post-apartheid South Africa. Through document analysis, interviews, and observations, she investigated the experiences of community members, students, staff, and policy makers involved in CE programmes.

Completing a joint PhD with four supervisors across two institutions not only exposed her to different skills, experiences, and varying personalities, but also offered a range of benefits. “In my case, it provided access to diverse expertise, research facilities, and methodologies, enriching the academic experience and strengthening innovative, interdisciplinary thinking.” The collaboration expanded her professional networks and connected her with global academic communities.

“As a first-generation student, I was never confident about my capabilities, but such exposure to varied academic systems and cultural perspectives improved my adaptability,” she explained.

“For the first time I saw myself as black, and I was not ashamed of my blackness. Instead, I was determined to put my community on the map by telling stories of hope. This hope inspired me to showcase the rich narratives of communities, highlighting how co-creating solutions alongside them can lead to epistemic justice, decolonisation, and the breaking down of knowledge hierarchy,” she reflects.

Decolonising education

Central to her study is the Meraka community, which beautifully tells the story of students, teachers, and community members who came together to build an indigenous cultural village using traditional methods combined with academic and scientific knowledge. “Meraka is not just a construction project; it’s about building relationships and valuing humility. The Meraka project is a typical example of how we can decolonise education by centring indigenous knowledge and supporting it with scientific research and lived experiences of the community,” she notes.

“By hearing the voices of the people in the community and treating them as equal contributors, my study contributed to an understanding of CE and its potential for co-creative and socially just outcomes in a rapidly evolving South African higher education context,” she states.

In the future, Dr Ntsele plans to pursue postdoctoral research, publish her findings, and advocate for the importance of integrating different forms of knowledge. Her goal is to educate graduates on the value of conducting research that addresses community needs with the community and by the community, emphasising the mutual benefits of such collaborative efforts.

Engaging with communities from start to finish of the project, Dr Ntsele found that universities must recognise the critical role academics play in addressing the invisible power dynamics that hinder engaged scholarship from reaching its full potential. “If universities are to break down institutional cultures, they need to confront normalised power structures and embrace partnerships that are mutually beneficial. They must also start treating communities as equal partners who have their own voice, rather than as blank slates or vulnerable groups in need of empowerment,” says Dr Ntsele. 

Also read and listen

Click to view documentMeraka Blog

Click to view documentNarratives of Change Podcast

Click to view documentCommon Good Digital story

News Archive

HEMIS training ‘shares insights across institutions’, says Prof Petersen
2017-08-22

 Description: HEMIS training ‘shares insights across institutions’ Tags: HEMIS training ‘shares insights across institutions’

UFS Rector and Vice-Chancellor Prof Francis Petersen
presents the welcoming address at the 2017 HEMIS Institute
in Bloemfontein.
Photo: Eugene Seegers

Higher education institutions such as universities need information and accurate data to make critically important management decisions. Prof Francis Petersen, Rector and Vice-Chancellor of the University of the Free State (UFS), expressed these sentiments during his introduction at the 2017 HEMIS Institute recently held in Bloemfontein.

Reporting a critical part of HE practice
The Department of Higher Education and Training (DHET) uses its Higher Education Management Information System (HEMIS) to manage and verify performance data from Higher Education Institutions (HEIs) regarding four crucial datasets, namely students, staff, space, and postdoctoral information and research fellows. HEMIS data is collected for quality control, funding, and planning purposes, in particular for steering the system and for monitoring the sector. This data must then be audited, since it is used for subsidy allocations to HEIs.

“Institutional reporting on aspects of what we do as public universities is a critical part of practice in Higher Education,” said Prof Petersen. He added, “Whether about insourcing statistics, … student accommodation, or transformation and indicators within that domain, it’s really all about accurate data with which informed, evidence-based decisions can be made. This HEMIS Institute 2017 ultimately enables us to share insights across institutions, which can grow and strengthen the sector as a whole.”

‘It’s about accurate data with
which informed decisions can
be made’—Prof Francis Petersen

Public and private HEIs attend training alongside government reps
The Institutional Information Systems Unit of the Directorate for Institutional Research and Academic Planning (DIRAP) hosted and presented the Southern African Association for Institutional Research (SAAIR) HEMIS Foundations workshop and the annual HEMIS Institute in Bloemfontein. These training opportunities were attended by university data managers and representatives from 26 public and private HEIs, as well as representatives from the Council on Higher Education (CHE), DHET, and the Namibian National Council for Higher Education (NCHE). The Foundations workshop was designed to assist those new to the platform to be better acquainted with this data management tool, while the two-day Institute was structured to answer complex questions and address issues around the use of the relevant reporting structures and software.

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