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22 February 2024 | Story Leonie Bolleurs | Photo SUPPLIED
Action Learning Workshop 2024
Along with Prof Richard Teare (far right) are some of the workshop attendees, which consisted of a group of 15 students, academics, and community organisation leaders.

The Directorate Community Engagement at the University of the Free State (UFS) recently hosted Prof Richard Teare, the President of the Global University of Lifelong Learning (GULL). During his visit, he presented a workshop on action learning.

GULL, established 17 years ago, offers lifelong learning opportunities for people in communities and workplace organisations around the world. It provides frameworks and awards in support of lifelong learning.

Prof Teare described what the process of action learning entails and how it differs from the notion of ‘training’. According to him, action learning occurs when people learn from each other, create their own resources, identify their own problems, and form their own solutions. He stated, “The process is so enriching that every learner is able to identify personal and life-transforming outcomes. These commonly include expressions of enhanced self-confidence, self-belief, renewal, enthusiasm for learning, a new sense of direction and purpose for career and life – along with news skills, insights, and the sense of being equipped for the future.”

The workshop, attended by a group of 15 students, academics, and community organisation leaders, had an element of self-directed development, according to Dr Karen Venter, Head of the Division of Service Learning at the University of the Free State (UFS). “Participants learned how action learning can enable self-directed personal and professional development,” she said.

Skills and leadership characteristics

GULL pathways were also profiled to outline some of the innovative ways in which it can be used to facilitate continuous development aligned with professional certification. It offers three generic pathways, each with five levels (or certification points) leading to professional bachelor’s, master’s, and doctoral degrees,” explained Dr Venter.

“In practice, community leaders who have obtained one of these professional degrees can now become change agents for community development in their own community organisations, using the action learning pathway and certification offered by GULL,” she said.

Dr Venter added that a group of students from the UFS – the Active Community Citizens through Engaged Scholarship for Sustainability (ACCESS) group – embarked on a Professional Bachelor pathway certified by GULL last year. Not only did the group of 11 students successfully earn certification, including one Level Two certificate, five Level Three diplomas, three advanced diplomas, and one bachelor’s degree at the Engaged Scholarship Awards 2023, but they also developed a range of skills and leadership characteristics during the process. These include eco-brick making, vermiculture and gardening, eco-entrepreneurship, soap and candle making, and creative recycling, to name a few. 

Furthermore, the pathway is underpinned by community-based research to drive initiatives of student structures towards implementing impactful community engagement in three clusters, namely sustainable environment, well-being, and social justice.

Addressing SDGs and embracing Vision 130

Lifelong action learning is one of the innovative approaches for the development of graduate attributes. In this light, the outcomes of not only the action learning workshop, but also the learning opportunities presented by GULL, align with the UFS Vision130. “Using action learning for bringing social change, students can address the United Nations Sustainable Development Goals (SDGs) and embrace the values of the UFS’ Vision130 – impact, care, excellence, sustainability, accountability, and social justice,” stated Dr Venter.

One of the attendees communicated the experience as follows: “I learned that action learning is a process for self-determined personal and professional development – the change starts with me developing myself and then sharing it with others.” 

For further opportunities presented by GULL, visit the website here.

News Archive

Service learning teaching strategy essential for the infusion of graduate attributes
2017-01-02

Description: Dr Pulane Pitso Tags: Dr Pulane Pitso 

Dr Pulane Pitso, Director: Institutional Performance
Monitoring within Performance Monitoring and Evaluation
Branch in the Department of the Premier, Free State
Provincial Government (FSPG).
Photo: Rulanzen Martin

“Public service delivery is not only about ‘government’s sector end products’, but is also fundamentally related to the ways in which the citizens can be best served at the point of client interface, as the primary beneficiaries.”

It is against this backdrop that Dr Pulane Pitso’s study explored the role of Higher Education Institutions (HEIs) in infusing the curriculum with graduate attributes for improved service delivery. The study is entitled: Community service learning as a transformative tool for infusing the university curriculum with graduate attributes for improved service delivery.
 
Citizens the central focus in public-service delivery
Although with the advent of democracy, the South African public service introduced the Batho Pele “people first” initiative which is one of the key transformation-oriented initiatives to ensure that citizens are the central focus in public service  delivery. An extant literature indicates that more work by the government still needs to be done in terms of the institutionalisation and implementation thereof.

Notwithstanding that public service is primarily responsible for addressing challenges related to poor service delivery, Dr Pitso moved from a premise that a multifaceted and collaborative approach, underpinned by a concerted effort by all relevant sectors, is more likely to contribute significantly towards improving service delivery. Specific focus was given to sectors primarily mandated to lay foundations through training and development such as HEIs, since the nature and quality of public service largely depends on the nature, quality and relevance of the system of education.

CSL a transformative teaching strategy
The basis for her thesis, emanated from the contention that public service delivery is a dynamic process which cultivates into a citizen-government relationship.

“It is this relationship that makes the implementation of the Batho Pele initiative crucial in ensuring that the social fabric and moral character of government is not compromised, thus the sustainability and facilitation of the emerged relationship,” Dr Pitso says.

The study focuses on the notion of community service learning (CSL) as an increasingly recognised transformative teaching strategy. It transcends lecture halls and utilises communities as educational spaces to provide practical exposure to real-life experiences to students on both learning and serving the communities.

Instilling graduate attributes in students
Dr Pitso’s thesis, which was predominately qualitative in nature, comprised two main stages. The first stage of the study focused on determining the current state of the public service in terms of the implementation of the Batho Pele principles. Whereas with the second stage, the focus was on determining the extent to which the graduate attributes are instilled in students by means of an exit-level CSL module at the UFS.

Dr Pitso’s thesis, which was awarded to her on 30 June 2016, is the product of five years of hard work, commitment and perseverance. She said it would not have been realised if it had not been for the leadership and mentorship of her promoter, Prof Mabel Erasmus, and co-promoter, Prof Victor Teise.

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