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09 February 2024
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Story Dr Pamela Makati
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The Centre for Graduate Support invites academic and support staff members to register for the Article Refinement Programme. The programme is an individually paced writing capacity development opportunity to refine articles and substantially increase the publishability of the articles. The programme is not a once-off writing retreat. Only applicants with draft articles or available data will be selected to participate in the programme.
Individual contact or email sessions will guide the participants towards the completion and submission of their articles.
To register, complete the application form below and submit it here.
2024 Article Refinement Programme Form 
Closing date: 16 February 2024
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |