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IASIA 2024
The International Association of Schools and Institutes of Administration (IASIA) 2024 Conference fostered critical discussions and insights into the future of public administration and service delivery.

The University of the Free State (UFS) recently hosted the esteemed International Association of Schools and Institutes of Administration (IASIA) 2024 Conference. This notable event was organised by the UFS Department of Public Administration and Management, bringing together 280 academics, researchers, students, and practitioners to delve into the theme, Alternative Service Delivery and Sustainable Societal Responsiveness.

The relevance of this theme aligns with the Global and Africa Agendas 2030 and 2063, emphasising the need for a transformative dynamic to ensure that no one is left behind. The conference addressed the roles and challenges faced by public institutions, governments at all levels, public servants, and citizens worldwide. It highlighted the importance of managing uncertainties, challenges, and expectations in an era of complex reforms.

The conference featured a diverse and distinguished line-up of speakers, including Dr Najat Zarrouk, President of IASIA; Dr Sofiane Sahraoui, Director General of IASIA; Dr Ra’ed Benshams, President of the International Institute of Administrative Sciences (IIAS); Prof Francis Petersen, UFS Vice-Chancellor and Principal; and Geraldine Fraser-Moleketi, former Minister of Public Service and Administration of South Africa.

Advancing excellence

IASIA is dedicated to strengthening administrative capacity worldwide, advancing excellence in public administration education and training, and fostering the dissemination of innovative scholarly research and practices in governance and administration. The key objectives of the conference are to promote the exchange of knowledge on the evolution of public administration theory and practice and to facilitate comparative studies and the development of public administration theory. In addition, it aims to encourage innovation in ideas, methods, and techniques in public administration; strengthen the dialogue between academics and practitioners; as well as to develop and consolidate a community of public administration experts open to contributions from young researchers and public officials.

Sustainable solutions

“Hosting the IASIA Conference was pivotal for addressing sustainable solutions to service delivery challenges in the public sector, both globally and within the South African context. It provided a valuable platform for international exposure and networking for the UFS Department of Public Administration and Management, the broader UFS community, the Free State Provincial Government, and the South African as well as the global public administration and management fraternity,” said Prof Liezel Lues, UFS Professor of Public Administration and Management and rapporteur of the IASIA conference.

“It also included practitioners from South African universities and various public sector stakeholders, aligning with Vision 130's goal of making a significant social impact by fostering collaboration, knowledge sharing, and innovative solutions to local and global challenges,” she added.

Exploring the future of public service

A significant focus of the conference was exploring alternative service delivery models aimed at enhancing efficiency, responsiveness, inclusiveness, collaboration, co-production, and accountability. Public institutions and governments worldwide are grappling with numerous complex challenges, including the aftermath of the COVID-19 pandemic, geopolitical tensions, rapid urbanisation, climate change, inequality, youth disorientation, migration, and the digital revolution. These challenges have led to a critical lack of trust in public institutions and growing dissatisfaction with government performance.

Embracing alternative service delivery

Traditional government models have often struggled to meet citizens' needs and address these multifaceted issues. The conference highlighted the emergence of alternative service delivery models, emphasising the need to open public services to other actors and stakeholders, including the private sector, civil society organisations, and community groups. This approach seeks to enhance public service delivery through collaboration and innovation, ultimately striving to build a more responsive and sustainable society.

Click to view documentPlease click here to scan the QR code with the IASIA app for more information about the conference.

Watch the conference highlights video



News Archive

Qwaqwa Campus announces 2017/2018 SRC
2017-09-06

Description: QQ campus SRC Tags: Qwaqwa Campus, SRC,Sasco, Prakash Naidoo 

Newly-elected SRC President, Masopha Hlalele, leading a
ceremonial walk to the SRC chambers for the first sitting
of the SRC.With him is the Director: Student Affairs,
Temba Hlasho;IEA Chairperson, Grey Magaiza; and
Campus Principal, Prof Prakash Naidoo.
Photo: Thabo Kessah


The 2017/2018 Student Representative Council (SRC) elections on the Qwaqwa Campus of the University of the Free State (UFS) have been declared free, fair, and credible. This was announced by the Chairperson of the institutional Independent Electoral Agency (IEA), Grey Magaiza, during the official announcement of the results and the hand-over ceremony held on 4 September 2017. 

“We had an average voter turnout of 52% per elective portfolio, thus making it arguably one of the highest in the country. Compared to last year, there was a 15% increase notwithstanding the 23% increase in the student population,” he said.  
In congratulating the newly-elected SRC, the Director of Student Affairs, Temba Hlasho, challenged the student leaders to leave the campus intact and fully sustainable for future generations.
“You are now faced with the mammoth task of understanding your role in developing an ethical and moral leadership that will help to sustain the university academically, financially, and beyond.”
In his response, the new SRC President, Masopha Hlalele, acknowledged the role played by the previous SRC, and said they were prepared to usher in a new phase of turning each student into a proud ambassador of the campus.

“We will be ushering in a new phase where all students will be the focus of the SRC. This will be a phase where students will not discriminate against each other, but appreciate each other’s differences and become ambassadors,” he said.

The South African Students’ Congress (Sasco) won all seven elective seats with an average of 62.5%.

Elective portfolios:

President: Masopha Hlalele 
Deputy President: Sakhile Mnguni 
Secretary General:  Mawande Mazibuko 
Treasurer General:  Mafusi Mosia 
Media and Publicity:  Khethukuthula Thusi 
Student Development and Environmental Affairs: Mbali Ndlovu 
Politics and Transformation: Promise Mofokeng

Ex officio portfolios:

Arts and Culture: Khulani Mhlongo 
Religious Affairs: Ndamulelo Muthaki, 
RAG, Community and Dialogue: Mafeka Tshabalala 
Residence and Catering Affairs: Thato Moloi  
Sports Affairs: Sibusiso Nsibande
Academic Affairs: Mamokete Tamo
Off-Campus: Khethwa Mngezi 

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