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IASIA 2024
The International Association of Schools and Institutes of Administration (IASIA) 2024 Conference fostered critical discussions and insights into the future of public administration and service delivery.

The University of the Free State (UFS) recently hosted the esteemed International Association of Schools and Institutes of Administration (IASIA) 2024 Conference. This notable event was organised by the UFS Department of Public Administration and Management, bringing together 280 academics, researchers, students, and practitioners to delve into the theme, Alternative Service Delivery and Sustainable Societal Responsiveness.

The relevance of this theme aligns with the Global and Africa Agendas 2030 and 2063, emphasising the need for a transformative dynamic to ensure that no one is left behind. The conference addressed the roles and challenges faced by public institutions, governments at all levels, public servants, and citizens worldwide. It highlighted the importance of managing uncertainties, challenges, and expectations in an era of complex reforms.

The conference featured a diverse and distinguished line-up of speakers, including Dr Najat Zarrouk, President of IASIA; Dr Sofiane Sahraoui, Director General of IASIA; Dr Ra’ed Benshams, President of the International Institute of Administrative Sciences (IIAS); Prof Francis Petersen, UFS Vice-Chancellor and Principal; and Geraldine Fraser-Moleketi, former Minister of Public Service and Administration of South Africa.

Advancing excellence

IASIA is dedicated to strengthening administrative capacity worldwide, advancing excellence in public administration education and training, and fostering the dissemination of innovative scholarly research and practices in governance and administration. The key objectives of the conference are to promote the exchange of knowledge on the evolution of public administration theory and practice and to facilitate comparative studies and the development of public administration theory. In addition, it aims to encourage innovation in ideas, methods, and techniques in public administration; strengthen the dialogue between academics and practitioners; as well as to develop and consolidate a community of public administration experts open to contributions from young researchers and public officials.

Sustainable solutions

“Hosting the IASIA Conference was pivotal for addressing sustainable solutions to service delivery challenges in the public sector, both globally and within the South African context. It provided a valuable platform for international exposure and networking for the UFS Department of Public Administration and Management, the broader UFS community, the Free State Provincial Government, and the South African as well as the global public administration and management fraternity,” said Prof Liezel Lues, UFS Professor of Public Administration and Management and rapporteur of the IASIA conference.

“It also included practitioners from South African universities and various public sector stakeholders, aligning with Vision 130's goal of making a significant social impact by fostering collaboration, knowledge sharing, and innovative solutions to local and global challenges,” she added.

Exploring the future of public service

A significant focus of the conference was exploring alternative service delivery models aimed at enhancing efficiency, responsiveness, inclusiveness, collaboration, co-production, and accountability. Public institutions and governments worldwide are grappling with numerous complex challenges, including the aftermath of the COVID-19 pandemic, geopolitical tensions, rapid urbanisation, climate change, inequality, youth disorientation, migration, and the digital revolution. These challenges have led to a critical lack of trust in public institutions and growing dissatisfaction with government performance.

Embracing alternative service delivery

Traditional government models have often struggled to meet citizens' needs and address these multifaceted issues. The conference highlighted the emergence of alternative service delivery models, emphasising the need to open public services to other actors and stakeholders, including the private sector, civil society organisations, and community groups. This approach seeks to enhance public service delivery through collaboration and innovation, ultimately striving to build a more responsive and sustainable society.

Click to view documentPlease click here to scan the QR code with the IASIA app for more information about the conference.

Watch the conference highlights video



News Archive

R2,5 million received from FNB Fund for Universal Access and Disability Support
2017-10-18

Description: FNB CUADS Funding Tags: FNB CUADS Funding
Tinotenda Magaya (left at the back), Robert Shoba and
Manus van Rooyen are some of the CUADS students
who will benefit from the money donated by the FNB Fund.
In front are Martie Miranda (left), Head of CUADS, and
Thandeka Rantsi from the FNB Fund.
Photo: Jóhann Thormählen

Funding isn’t only about giving money to provide access to education. There are many factors that contribute to the successful completion of studies, and this is even more applicable to students with disabilities. 

That is why the FNB Fund decided to continue and further its relationship with the Center for Universal Access and Disability Support (CUADS) at the University of the Free State (UFS). The fund recently donated nearly R2.5 million for 2017, 2018, and 2019 to CUADS in order to assist students with tuition fees, study material, accommodation and supportive devices. 

A total of 11 students will benefit from the R 2 497 440. The UFS previously received R200 000 (2014), R238 000 (2015), and R192 500 (2016) from the FNB Fund.

“The FNB Fund would like to take it
a step further and not only provide
access in terms of funding, but also
provide all the support that
students require to be able
to complete their studies.”

Funders should be aware of challenges

“The FNB Fund would like to take it a step further and not only provide access in terms of funding, but also provide all the necessary support that students require to be able to complete their studies,” says Thandeka Rantsi from the FNB Fund.

The fund also partners with disability units from the University of Stellenbosch, the University of the Western Cape, and the University of Cape Town.

Rantsi says funders should be aware of the challenges students with disabilities face in order to provide the right support as their challenges are more extensive.

More flexible funding than others

Martie Miranda, Head of CUADS, says they are very grateful. “In comparison with other funding, this funding provides more flexibility. Because of the gap between government funding and students’ needs, there are always students who fall out of the criteria for the NSFAS bursary. Then the FNB funding comes in very handy.”

According to her, government funding is never enough. She says the FNB funding enables them to address specific needs such as equipment, accommodation etc. as they have more leeway than prescribed NSFAS amounts.

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