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17 May 2024 | Story Edzani Nephalela | Photo Charl Devenish
Louzanne Coetzee
During the Faculty of Education ceremony, Louzanne Coetzee, a blind UFS alumna and speaker, shared her remarkable journey. From her days as a high school learner to becoming a student, she highlighted her challenges and how she overcame them.

The April graduations at the University of the Free State (UFS) were a remarkable celebration of diversity and inclusivity, with 44 graduates with learning difficulties, visual, mobility, or hearing impairments honoured for their achievements.

Despite facing unique challenges throughout their academic journeys, these resilient students triumphed over adversity to earn their degrees, inspiring their peers and educators alike – all with the assistance of the Centre for Universal Access and Disability Support (CUADS) within the Division of Student Affairs.

Words of advice from the recent graduates

Nkosingiphile Nyanale, who is blind, recently graduated with a Bachelor of Laws (LLB) degree. He emphasised the importance of mutual understanding between students and educators as a way of helping students with disabilities to overcome the extra hurdles they face. “One of the most challenging parts of my journey was reaching a common understanding with some facilitators on how I could be reasonably accommodated in class,” Nyanale said. “Some lecturers would deny themselves the opportunity to understand the challenges of students with visual impairments and viewed my requests as a way of seeking an easy pass. So, peers and lecturers understanding various impairments helped shape my journey.

Sthembiso Dlamini, a BSc Mathematics and Mathematical Statistics graduate who lives with dysgraphia, a condition that creates challenges related to handwriting, spelling, and organising thoughts on paper, said, “In my third year, I struggled to focus during high-stress exams. I willingly sacrificed much of my leisure time to tackle this obstacle head-on. I committed myself to honing my learning methods and enhancing my time-management abilities.” 

Relebohile Moloi, a nursing graduate, thanked CUADS for its help, and said greater awareness of the centre and its services could help more students. “They should assess students regularly for impairments, because sometimes people don’t know they have an impairment. CUADS should visit each faculty to give information on who they are and what they offer.”

The speaker

Louzanne Coetzee, a blind UFS alumna, shared her story during the last graduation session of the season on 20 April. “After matriculating at the Pioneer School in Worcester [Western Cape], where it was a protected environment, I did not know what to expect from the UFS. However, the UFS gave me a conducive environment by allowing my guide dog, Isabel, into the residences. I was the first person to be allowed such.” [Listen to her full speech here.]

Inclusive environment

Martie Miranda, Deputy Director at CUADS, said she’s proud of the graduates, as they embody the UFS’s dedication to an inclusive environment that caters to all its students, in line with the university’s Vision 130, which aims to foster academic excellence in a diverse and equitable environment. “In celebrating our graduates, we honour not just their achievements but the enduring commitment of CUADS staff and the university to foster an inclusive environment where every student's journey is valued and supported."

News Archive

Service learning teaching strategy essential for the infusion of graduate attributes
2017-01-02

Description: Dr Pulane Pitso Tags: Dr Pulane Pitso 

Dr Pulane Pitso, Director: Institutional Performance
Monitoring within Performance Monitoring and Evaluation
Branch in the Department of the Premier, Free State
Provincial Government (FSPG).
Photo: Rulanzen Martin

“Public service delivery is not only about ‘government’s sector end products’, but is also fundamentally related to the ways in which the citizens can be best served at the point of client interface, as the primary beneficiaries.”

It is against this backdrop that Dr Pulane Pitso’s study explored the role of Higher Education Institutions (HEIs) in infusing the curriculum with graduate attributes for improved service delivery. The study is entitled: Community service learning as a transformative tool for infusing the university curriculum with graduate attributes for improved service delivery.
 
Citizens the central focus in public-service delivery
Although with the advent of democracy, the South African public service introduced the Batho Pele “people first” initiative which is one of the key transformation-oriented initiatives to ensure that citizens are the central focus in public service  delivery. An extant literature indicates that more work by the government still needs to be done in terms of the institutionalisation and implementation thereof.

Notwithstanding that public service is primarily responsible for addressing challenges related to poor service delivery, Dr Pitso moved from a premise that a multifaceted and collaborative approach, underpinned by a concerted effort by all relevant sectors, is more likely to contribute significantly towards improving service delivery. Specific focus was given to sectors primarily mandated to lay foundations through training and development such as HEIs, since the nature and quality of public service largely depends on the nature, quality and relevance of the system of education.

CSL a transformative teaching strategy
The basis for her thesis, emanated from the contention that public service delivery is a dynamic process which cultivates into a citizen-government relationship.

“It is this relationship that makes the implementation of the Batho Pele initiative crucial in ensuring that the social fabric and moral character of government is not compromised, thus the sustainability and facilitation of the emerged relationship,” Dr Pitso says.

The study focuses on the notion of community service learning (CSL) as an increasingly recognised transformative teaching strategy. It transcends lecture halls and utilises communities as educational spaces to provide practical exposure to real-life experiences to students on both learning and serving the communities.

Instilling graduate attributes in students
Dr Pitso’s thesis, which was predominately qualitative in nature, comprised two main stages. The first stage of the study focused on determining the current state of the public service in terms of the implementation of the Batho Pele principles. Whereas with the second stage, the focus was on determining the extent to which the graduate attributes are instilled in students by means of an exit-level CSL module at the UFS.

Dr Pitso’s thesis, which was awarded to her on 30 June 2016, is the product of five years of hard work, commitment and perseverance. She said it would not have been realised if it had not been for the leadership and mentorship of her promoter, Prof Mabel Erasmus, and co-promoter, Prof Victor Teise.

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