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07 April 2025 | Story Leonie Bolleurs | Photo Supplied
International student symposium
Seithati Ramonaheng at the International Students Policy Review Symposium, where she contributed to discussions on policy alignment and student experiences.

Seithati Ramonaheng, who supports International Students Administration, Immigration, and Medical Aid in the University of the Free State (UFS) Office for International Affairs, was recently invited to attend the International Students Policy Review Symposium hosted by the Vaal University of Technology.

 

A platform for change

According to Ramonaheng, the symposium was more than just a platform for discussion; it was a catalyst for change in how South African universities and policy makers address the challenges and opportunities of international education. “By engaging diverse stakeholders and thoroughly reviewing both the legal and institutional frameworks, the symposium aimed to contribute significantly to the creation of inclusive, accessible, and supportive environments for international students in South Africa,” she said. During the event, she also presented on the inconsistencies between the Immigration Act and the practices. 

In her presentation, Ramonaheng shared findings from data collected across various institutions, which closely aligned with the experiences of international students at the symposium. These students highlighted the challenges they face when applying for study visas. Additionally, recommendations were put forward to help ease these difficulties.

She continued, saying that it was inspiring to connect with other professionals and gain new perspectives that she believes will be beneficial to their team in the UFS Office for International Affairs. The symposium brought together key voices in international education, including Advocate Sipho Mantula, a human rights lawyer from the Thabo Mbeki School at UNISA; Rudy Petersen, a strategic manager at UJ; and Segomotso Phetlhu, managing director of the International Students African Union (ISAU). Student leaders from the University of Venda, UJ, and Sefako Makgatho Health Sciences University also participated in the discussions.

 

Improving the student experience

International students from Nigeria, the Democratic Republic of Congo, Kenya, Zimbabwe, South Africa, Eswatini, and Lesotho shared their experiences and proposed ways for higher education institutions and the Department of Home Affairs to improve the international student experience.

Ramonaheng found the symposium to be a valuable experience that allowed her to get a deeper understanding of international students’ experiences as a whole. She looks forward to applying her insights within the UFS Office for International Affairs to further support international students. She will also contribute to the scholarship of internationalisation by publishing research that documents the immigration experiences of international students. 

News Archive

National Human Trafficking Resource Line a victim-centred approach to combating crime
2017-08-24

Description: Beatri Kruger Tags: Beatri Kruger 

Prof Beatri Kruger, Adjunct Professor at the
UFS Faculty of Law. Photo: Supplied

As a response to the rising number of human trafficking cases in South Africa and around the world, key role players in various fields have pulled together to come up with workable solutions on how to stop the crime and assist victims. Some of the work being done by NGOs and law enforcement agencies has been supported by insights from research conducted in communities and by academic institutions. According to Prof Beatri Kruger, Adjunct Professor of Law in the Faculty of Law at the University of the Free State and experienced researcher in human trafficking, support for victims has grown in leaps and bounds with the help of the latest technology. More and better quality information can be collected to strengthen efforts of combating the crime,” she said.

One such technological development is the national Human Trafficking Resource Line, which provides various services, including information on trafficking activities, assistance to agencies working with victims of trafficking in persons (TIP), creating a network from which data can be collected, analysed, and activities tracked, in order to ensure the best service to victims.

The resource line connects callers, often victims of TIP or anonymous tippers, to service providers in social services, law enforcement, places of safety, medical facilities, and government agencies, especially during emergencies. 

Resource line a helping hand to victims

The resource line was established in 2016 and has replaced the previous helpline. This line provides more services and resources than just a helpline. Through partnerships, it works to strengthen local and national structures that can assist victims over the phone. 

Call specialists are trained by Polaris, an American company using international standards and protocols. The call specialists are available 24/7 to take reports of human trafficking confidentially and anonymously. They put victims in touch with service providers for health screening, counselling, and repatriation if they are from another country, and also assist with case management.

Empowering service providers is the key to success

Support for service providers such as NGOs, safe houses, and government departments in the network is in the form of skills training programmes for staff, and a referral system in various provinces around the country. There are good referral partners in each province, as well as provincial coordinators ensuring accountability regarding cases, mobilising services for victims, and coordinating the referrals and response.  

To strengthen the network further, services provided in each province are being standardised to ensure that the right people are contacted when handling cases, and that key stakeholders in each province are used. The strength of the provincial provider network is key to offering victims of human trafficking the services they need.

Human trafficking is a crime that permeates multiple academic disciplines and professions. Therefore, information collected from victims through such a helpline and collated by agencies, will assist academic institutions such as the UFS in furthering their research, while strengthening the content of academic programmes in fields such as law, law enforcement, social sciences, health sciences, and international relations.

The number to call for reporting or providing tips on TIP-related crimes and activities, is 0800 222 777.

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