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07 April 2025 | Story Leonie Bolleurs | Photo Supplied
International student symposium
Seithati Ramonaheng at the International Students Policy Review Symposium, where she contributed to discussions on policy alignment and student experiences.

Seithati Ramonaheng, who supports International Students Administration, Immigration, and Medical Aid in the University of the Free State (UFS) Office for International Affairs, was recently invited to attend the International Students Policy Review Symposium hosted by the Vaal University of Technology.

 

A platform for change

According to Ramonaheng, the symposium was more than just a platform for discussion; it was a catalyst for change in how South African universities and policy makers address the challenges and opportunities of international education. “By engaging diverse stakeholders and thoroughly reviewing both the legal and institutional frameworks, the symposium aimed to contribute significantly to the creation of inclusive, accessible, and supportive environments for international students in South Africa,” she said. During the event, she also presented on the inconsistencies between the Immigration Act and the practices. 

In her presentation, Ramonaheng shared findings from data collected across various institutions, which closely aligned with the experiences of international students at the symposium. These students highlighted the challenges they face when applying for study visas. Additionally, recommendations were put forward to help ease these difficulties.

She continued, saying that it was inspiring to connect with other professionals and gain new perspectives that she believes will be beneficial to their team in the UFS Office for International Affairs. The symposium brought together key voices in international education, including Advocate Sipho Mantula, a human rights lawyer from the Thabo Mbeki School at UNISA; Rudy Petersen, a strategic manager at UJ; and Segomotso Phetlhu, managing director of the International Students African Union (ISAU). Student leaders from the University of Venda, UJ, and Sefako Makgatho Health Sciences University also participated in the discussions.

 

Improving the student experience

International students from Nigeria, the Democratic Republic of Congo, Kenya, Zimbabwe, South Africa, Eswatini, and Lesotho shared their experiences and proposed ways for higher education institutions and the Department of Home Affairs to improve the international student experience.

Ramonaheng found the symposium to be a valuable experience that allowed her to get a deeper understanding of international students’ experiences as a whole. She looks forward to applying her insights within the UFS Office for International Affairs to further support international students. She will also contribute to the scholarship of internationalisation by publishing research that documents the immigration experiences of international students. 

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Dr Karen Lazenby appointed as Registrar: Systems and Administration
2015-11-11


Dr Karen Lazenby, Registrar: Systems and Administration

Dr Karen Lazenby, former Director: Client Service Centre at the University of Pretoria (UP), was appointed as Registrar: Systems and Administration at the University of the Free State (UFS) as from 1 November 2015. She will be responsible for student enrolment, administration and services, and International Affairs.

“We are extremely fortunate to have a person of the calibre and experience of Dr Lazenby to join the senior team to help us create a 21st century student-centred management system using the best technologies available. She is without question the leader in her field, and the UFS is delighted to have her as part of the Kovsie community,” says Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS.

Educational background

Dr Lazenby completed the BA (1992) and Honours (1993) degrees in English (cum laude) at the University of Potchefstroom before pursuing a Diploma in Tertiary Education (1996) and a Master's Degree in Computer Integrated Education (1998) at the University of Pretoria. She obtained a PhD in Education in 2003 on the topic ‘Technology and educational innovation: A case study of the virtual campus of the University of Pretoria’ and an Executive MBA from the University of Cape Town in 2006.

A track record to reckon with


Dr Lazenby started her career in higher education as a lecturer in Communication at the VaalTriangle Technikon in 1994, and was appointed as Head of Academic Staff Development the following year.  A year later, she joined Technikon SA as instructional designer at the Centre for Courseware Design and Development, and in 1997 she was appointed as Manager of Institutional Research. She was subsequently seconded to establish TSA Online and coordinate institutional technology. Dr Lazenby was appointed as a project manager at the department of Education Innovation at the University of Pretoria in 1998 where she implemented WebCT/Blackboard, online applications and payments, and student and lecturer portals (virtual campus). In 2000 she was appointed as Deputy Director: Electronic Education.

She was seconded by the UP Executive to establish the Client Service Centre in 2001 to provide integrated, efficient and effective services to students and other clients of the University. During her time as Director: Client Service Centre, she was inter alia, responsible for information and data governance, the intranet, website and call centre of the university, student recruitment, publications, application for study support, study finance, postgraduate scholarships, student accounts, payments, residence placement, access cards and parking, the graduate career office, and international student division. In 2005, she also acted as Director: Corporate Communication and Marketing.

Her vision for the UFS

“I would like to get the university's student administration to such a point that academic staff can focus on teaching and research. Streamlining the enrolment process so that we may see the necessary yield required in terms of our growth target as a university, is my other goal.” She added that capitalising on the strong international positioning of the UFS achieved by Prof Jansen, is a mission she intends to carry out. "I am grateful for the opportunity to work with Prof Jansen and the senior management team and am delighted to be part of the Kovsie community."

Dr Lazenby has published several articles and presented nineteen papers at international conferences.


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