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02 April 2025
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Story Nomonde Mbadi
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Photo Supplied
We wish to inform you of a technical challenge that has affected the performance of our Online Application portal since its opening on 1 April 2025. In close collaboration with our ICT department, the Directorate of the Registrar is actively working to address these issues to restore optimal functionality.
We understand the importance of this system for our prospective applicants and are committed to resolving the challenges swiftly. Your patience and understanding during this period is greatly appreciated.
Should you receive queries regarding this matter, please advise stakeholders that our team is fully engaged in rectifying the situation; we are optimistic about a timely resolution.
Thank you for your continued support and cooperation.
Director: Student Recruitment Services
UFS Statement regarding incorrect issuing of application acknowledgement letters for the 2015 academic year in 2017
2017-07-07
The University of the Free State, through the Office of Student Academic Services, is investigating a communication error that resulted in a number of students receiving application acknowledgement letters for the 2015 academic year via email from the university in 2017.
An error occurred in the internal electronic letter mailing system, which resulted in letters being mailed that were set on 2015 parameters instead of 2017. This resulted in 31 000 communications being assigned to 19 123 applicants who applied in 2015 and already received acknowledgment letters.
The university pledges to correct this communication error by sending apologies to the affected students via SMS, as well as responding to any enquiries relating to this matter in a timely manner.
The university sincerely apologises to students and families who are affected, and will take strict measures to ensure that this error does not occur again.
For further enquiries, please contact: +27 51 401 9666 or email: studentadmin@ufs.ac.za.
Released by:
Lacea Loader (Director: Communication and Brand Management)
Telephone: +27 51 401 2584 | +27 83 645 2454
Email: news@ufs.ac.za | loaderl@ufs.ac.za
Fax: +27 51 444 6393