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28 May 2025 | Story Lilitha Dingwayo | Photo Lunga Luthuli
Lunga Luthuli
From left to right: Larshan Naicker, Deputy Director: Teaching and Learning, UFS Library and Information Services; Jeannet Molopyane, Director: UFS Library and Information Services; Prof Vasu Reddy, Deputy Vice-Chancellor: Research and Internationalisation; Keitumetse Eister, University Librarian: Central University of Technology; and Dr Monde Madiba, Deputy Director: Collection Development and Management, UFS Library and Information Services

In a celebration of academic excellence, the University of the Free State (UFS) hosted its first multidisciplinary Library and Information Services Honours and Undergraduate Research Conference (LISHURC) on the Bloemfontein Campus on 23 May 2025. The event offered undergraduate and honours students a unique opportunity to present their research in a professional academic setting.

As a collaborative initiative between faculties and Library and Information Services, the conference served to intellectually stimulate young scholars while promoting scholarly engagement among both students and lecturers. 

Distinguished UFS leaders, including Prof Vasu Reddy, Deputy Vice-Chancellor for Research and Internationalisation, and Prof Matseliso Mokhele-Makgalwa, Vice-Dean Research Engagement and Internationalisation in the Faculty of Education, were in attendance as guest speakers.

Prof Reddy highlighted the university’s commitment to ensuring that student research reaches a global audience through open-access platforms such as KovsieScholar. 

“I encourage you to embrace this opportunity not only as a moment of recognition, but as a stepping stone toward future research, postgraduate studies, and professional impact,” he said.  

Prof Mokhele-Makgalwa commended the university’s inter-faculty collaboration, led by Library and Information Services, in creating a platform that nurtures academic inquiry. Reflecting on the growth of the initiative since its inception in 2019, she acknowledged its success in 2025 as a milestone.  

“We must also consider the broader purpose - preparing our students not only as researchers but as global citizens, leaders, and innovators,” she said, adding that critical thinking, problem-solving, and strong communication skills are essential in today’s academic and professional landscape. 

Among the student presenters was Langelihle Malaza, an honours student in Information Systems from the Faculty of Natural and Agricultural Sciences, who shared his insights into his group’s project: 

“Our group focused on designing a centralised digital platform - a website that would serve as a hub for both educational resources and communication for users involved in the Information Technology Service Learning (ITSL) programme.”  

The team also acknowledged the instrumental support of Dr Rouxan Fouche, lecturer in the Department of Computer Science and Informatics, for his valuable guidance on both content and presentation. 

Attendees praised the event for its inspiring atmosphere and academic depth.  

“I am always interested in learning what other students are researching. When I saw this event, I knew I had to attend - and it exceeded my expectations,” said Jabulile Maseko, a master’s student in Zoology.

This event exemplifies the UFS’s commitment to cultivating research excellence and aligns with the institution's Vision 130 – a roadmap to producing globally relevant graduates who are ready to make a difference. 

News Archive

UFS research sheds light on service delivery protests in South Africa
2015-01-23

UFS research sheds light on service delivery protests in South Africa

Service delivery protests in the country have peaked during 2014, with 176 major service delivery protests staged against local government across South Africa.

A study by the University of the Free State (UFS) found that many of these protests are led by individuals who previously held key positions within the ANC and prominent community leaders. Many of these protests involved violence, and the destruction had a devastating impact on the communities involved.

This study was done by Dr Sethulego Matebesi, researcher and senior lecturer at the UFS. He focused his research on the dynamics of service delivery protests in South Africa.

Service delivery protests refer to the collective taken by a group of community members which are directed against a local municipality over poor or inadequate provision of basic services, and a wider spectrum of concerns including, for example, housing, infrastructural developments, and corruption.

These protests increased substantially from about 10 in 2004 to 111 in 2010, reaching unprecedented levels with 176 during 2014.

The causes of these protests are divided into three broad categories: systemic (maladministration, fraud, nepotism and corruption); structural (healthcare, poverty, unemployment and land issues); and governance (limited opportunities for civic participation, lack of accountability, weak leadership and the erosion of public confidence in leadership).

In his research, Dr Matebesi observed and studied protests in the Free State, Northern Cape and the North-West since 2008. He found that these protests can be divided into two groups, each with its own characteristics.

“On the one side you have highly fragmented residents’ groups that often use intimidation and violence in predominantly black communities. On the other side, there are highly structured ratepayers’ associations that primarily uses the withholding of municipal rates and taxes in predominantly white communities.”

 

Who are the typical protesters?

Dr Matebesi’s study results show that in most instances, protests in black areas are led by individuals who previously held key positions within the ANC - prominent community leaders. Generally, though, protests are supported by predominantly unemployed, young residents.

“However, judging by election results immediately after protests, the study revealed that the ANC is not losing votes over such actions.”

The study found that in the case of the structured ratepayers’ associations, the groups are led by different segments of the community, including professionals such as attorneys, accountants and even former municipal managers.

Dr Matebesi says that although many protests in black communities often turned out violent, protest leaders stated that they never planned to embark on violent protests.

“They claimed that is was often attitude (towards the protesters), reaction of the police and the lack of government’s interest in their grievances that sparked violence.”

Totally different to this is the form of peaceful protests that involves sanctioning. This requires restraint and coordination, which only a highly structured group can provide.

“The study demonstrates that the effects of service delivery protests have been tangible and visible in South Africa, with almost daily reports of violent confrontations with police, extensive damage to property, looting of businesses, and at times, the injuring or even killing of civilians. With the increase of violence, the space for building trust between the state and civil society is decreasing.”

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