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11 January 2019 | Story Lacea Loader

Status of the UFS 2019 registration process

The on-campus registration process at the University of the Free State (UFS) has not yet commenced. Although the online registration process started on 7 January 2019, the on-campus registration process on the university’s Bloemfontein and Qwaqwa Campuses will commence on 21 January 2019.

Some media reports that the registration process commenced this week and that registration points on the Bloemfontein Campus have been shut down by a number of students, are untrue. The only student academic services currently available on the campus are that of information services and enquiries from students visiting faculties, as well as assistance with online access to the Central Application Clearing House (CACH).

A group of students under the banner of the SASCO Bloemfontein Branch, and operating without engaging with the university’s existing student structures, disrupted student academic services on the Bloemfontein Campus and blocked entrance to the campus at one of the five gates on Wednesday 9 January 2019, indicating that the university management has not effectively dealt with some student-related matters pertaining to the 2019 registration process. The on-campus student academic services programme was subsequently temporarily suspended. However, online and email academic services continued as normal.

Following Wednesday’s disruption, the executive management of the UFS engaged with the group of students who disrupted the student academic services programme, as well as with representatives of the Institutional Student Representative Council (ISRC). Concessions between the university and the ISRC were reached yesterday.

The executive management expressed its appreciation for the ISRC’s cooperation and for its commitment towards student access to higher education. As the legitimate statutory body representing students, the ISRC will work with the management to ensure that preparations for the upcoming registration process run smoothly. The management furthermore condemned the behaviour of the group of students who disrupted the student academic services programme.

The registration process on the Bloemfontein and Qwaqwa Campuses will commence on 21 January 2019 when senior students requiring assistance or academic advice, will be assisted on the campuses. The registration process and academic advising services for first-time entering, first-year students start according to a set schedule from 25 January 2019 on the Bloemfontein Campus, and from 28 January 2019 on the Qwaqwa Campus.

Enquiries regarding registration can be directed to the university’s Call Centre at 051 401 9666. Detailed information about the 2019 registration process is available at www.ufs.ac.za


Released by:
Lacea Loader (Director: Communication and Marketing)
Telephone: +27 51 401 2584 | +27 83 645 2454
Email: news@ufs.ac.za | loaderl@ufs.ac.za
Fax: +27 51 444 6393

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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