Bloemfontein Campus
Protection Services: +27 51 401 2911 | +27 51 401 2634 | 0800 204 682
Student Counselling and Development: +27 51 401 2853 | [HerbstP@ufs.ac.za](mailto:HerbstP@ufs.ac.za)
Health and Wellness (Kovsie Health): +27 51 401 2603 (Office hours)

Qwaqwa Campus
Protection Services: +27 58 718 5460 | +27 58 718 5175 | +27 58 718 5360
Student Counselling and Development: +27 58 718 5033 | +27 58 718 5029 | +27 58 718 5032
Health and Wellness (Kovsie Health): +27 58 718 5210 (Office hours)

South Campus
Protection Services: +27 51 505 1217
Student Counselling and Development: +27 51 401 2853 | [HerbstP@ufs.ac.za](mailto:HerbstP@ufs.ac.za)

Sexual Assault Response Team (SART)
Monday - Friday: 07:30- 16:30 : +27 51 401 7777
After hours: 0800 204 682 (toll-free line)
Sexual Assault complaint form

How to report an incident
Incidents can be reported in one of the following ways:
(Note that you have to sign the incident report and provide a statement under oath before the investigation commences).
1) You can visit the Protection Services duty room to report the incident in person.
2) Send an email to: [investigation@ufs.ac.za](mailto:investigation@ufs.ac.za)
3) Phone Protection Services on:
Bloemfontein Campus: +27 51 401 2911 or 0800 204 682
Qwaqwa Campus: +27 58 718 5460
South Campus: +27 51 505 1217

General

SADAG 24-hour Suicide Emergency: Helpline: 0800 567 567
Adcock Ingram Depression and Anxiety Helpline: 0800 70 80 90
Befrienders Bloemfontein 24-hour Helpline: +27 51 444 5000
Aids Helpline: 0800 012 322

Social Worker: 
Elizabeth Msadu: +27 51 401 9117 (Bloemfontein Campus)
Selloane Phoofolo: +27 58 718 5091 (South Campus)

South African Police Services: 10111
Mangaung SAPS: +27 51 412 3221
Kagisanong SAPS: +27 51 409 5608
Phuthaditjhaba SAPS: +27 58 718 0895 / +27 58 718 0896
Reporting a crime or incident anonymously: +27 60 984 4629

Ambulance Response: 10177
Cell Phone Emergency: 112 (The number 112 can be called from any cell phone in South Africa. It will transfer your line to a call centre and they will route you to the emergency service closest to you.)
ER24: 084 124
ER24 Qwaqwa: 084 124 / +27 10 205 3000
Netcare 911: 082911
Free State Emergency Medical Services: +27 51 407 6000
National Institute for Communicable Diseases: +27 11 386 6400 (switchboard)
Poison Information Centre: +27 82 491 0160 and 0861 555777

Mangaung Fire Station: +27 51 406 6666
Phuthaditjaba Fire Station: +27 58 713 1777

Water and drainage
1Water and Sanitation: Mangaung Metropolitan Municipality: 0800 111 300 / +27 51 412 4000
Maluti-a-Phofung Water: +27 58 718 1100 and +27 58 623 0305

Municipal emergency services:
Mangaung Metropolitan Municipality: +27 51 409 9107
Maluti-a-Phofung Local Municipality: +27 58 718 3700

Power failures
Centlec customer care: 0860 076937
Centlec after hours: +27 51 409 2345
Eskom: 0860 843243


ICT Services
ICT Servicedesk: +27 51 401 2000

Blackboard enquiries: +27 51 401 9452 | [ehelpdesk@ufs.ac.za](mailto:ehelpdesk@ufs.ac.za)
Monday - Friday (07:45 - 21:00)
Saturday, Sunday, university holidays, and public holidays (09:00 - 18:00)

After hours password enquiries (including Blackboard password and KovsieApp): +27 51 401 3994 | [studentdesk@ufs.ac.za](mailto:studentdesk@ufs.ac.za)
Monday - Friday (16:30 - 24:00)
Saturday, Sunday, and university holidays (09:00 - 24:00)
Public holidays (09:00 - 24:00)

Safety and Security Information

Economic and Management Sciences

Education

Health Sciences

The Humanities

Law

Natural and Agricultural Sciences

Theology and Religion

Open Distance Learning

Business School

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