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29 March 2019 | Story Lacea Loader
Edward Kiesswetter
Edward Kieswetter, newly appointed SARS Commissioner.

The Chairperson of the Council of the University of the Free State (UFS), Mr Willem Louw, extended a message of congratulations to Mr Edward Kieswetter on his appointment by President Cyril Ramaphosa this week as Commissioner of the South African Revenue Service (SARS).

Mr Kieswetter served as Deputy Chairperson of the UFS Council from 2008 to 2014 and was Visiting Professor at the university’s Business School until 2018.

“On behalf of the Council and the university community, I wish Mr Kieswetter well in his work as newly appointed SARS Commissioner. It is evident that the high-level selection panel made an exceptionally good choice for this crucial position. Mr Kieswetter’s vast experience as former SARS deputy commissioner, his subsequent track record of transformative leadership, and his experience in turning around a large institution will serve him well in this new role,” says Mr Louw.

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Lacea Loader (Director: Communication and Marketing)
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News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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