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2003 - 2017

News Items

2019-10-30	Keynote lecture opportunities of great value, says UFS professor
2019-10-30	Keynote lecture opportunities of great value, says UFS professor
2019-10-30	UFS is truly proud of our Springboks
2019-10-30	UFS is truly proud of our Springboks
2019-10-29	Tips on how to make it through finals!
2019-10-29	Tips on how to make it through finals!
2019-10-28	Article in prestigious Nature Astronomy sheds light on energy generation
2019-10-28	Article in prestigious Nature Astronomy sheds light on energy generation
2019-10-23	What is a quality higher-education learning experience?
2019-10-23	What is a quality higher-education learning experience?
2019-10-23	Jaap Steyn: Book pays tribute to leading Afrikaans academic
2019-10-23	Jaap Steyn: Book pays tribute to leading Afrikaans academic
2019-10-22	UFS-supported studentpreneur excels at Entrepreneurship Intervarsity
2019-10-22	UFS-supported studentpreneur excels at Entrepreneurship Intervarsity
2019-10-21	Qwaqwa Campus hosts research seminar
2019-10-21	Qwaqwa Campus hosts research seminar
2019-10-18	Kovsies honours 64 staff members for long service
2019-10-18	Kovsies honours 64 staff members for long service
2019-10-18	Prof Pearl Sithole heads up Academic and Research on Qwaqwa Campus
2019-10-18	Prof Pearl Sithole heads up Academic and Research on Qwaqwa Campus
2019-10-18	UFS alumni to reach milestone at 2019 Rugby World Cup
2019-10-18	UFS alumni to reach milestone at 2019 Rugby World Cup
2019-10-18	Humans the focus of human settlement conference at the UFS
2019-10-18	Humans the focus of human settlement conference at the UFS
2019-10-16	Access to water and food is a social justice issue
2019-10-16	Access to water and food is a social justice issue
2019-10-15	Mental Health not a conversation reserved just for October
2019-10-15	Mental Health not a conversation reserved just for October
2019-10-15	Expert panel shares knowledge with UFS Department of Afrikaans
2019-10-15	Expert panel shares knowledge with UFS Department of Afrikaans
2019-10-14	Odeion Camerata end the year on a high note
2019-10-14	Odeion Camerata end the year on a high note
2019-10-11	Annual Tutu-Jonker Lecture focuses on dignity as foundation of justice
2019-10-11	Annual Tutu-Jonker Lecture focuses on dignity as foundation of justice
2019-10-11	Auditor-General addresses Kovsies about accountability
2019-10-11	Auditor-General addresses Kovsies about accountability
2019-10-09	UFS prioritises and values universal access for all students
2019-10-09	UFS prioritises and values universal access for all students
2019-10-09	SA animal population genetically more diverse than Europe
2019-10-09	SA animal population genetically more diverse than Europe
2019-10-09	Netball captain rewarded, Chawane gets UK contract
2019-10-09	Netball captain rewarded, Chawane gets UK contract
2019-10-08	Well done to Kovsies GradStar top 11!
2019-10-08	Well done to Kovsies GradStar top 11!
2019-10-07	MICT SETA gives UFS Journalism students a stepping stone
2019-10-07	MICT SETA gives UFS Journalism students a stepping stone
2019-10-04	BCom Business and Financial Analytics qualification now open at UFS
2019-10-04	BCom Business and Financial Analytics qualification now open at UFS
2019-10-03	Former Shimla impresses at World Cup
2019-10-03	Former Shimla impresses at World Cup
2019-10-03	2019 Matriculant of the Year hails from Polokwane
2019-10-03	2019 Matriculant of the Year hails from Polokwane
2019-10-02	Kovsie sports stars crowned
2019-10-02	Kovsie sports stars crowned
2019-10-02	UFS participates in national research project on blended learning practices
2019-10-02	UFS participates in national research project on blended learning practices
2019-10-02	Two UFS students are winners in Old Mutual Agricultural Student of the Year competition
2019-10-02	Two UFS students are winners in Old Mutual Agricultural Student of the Year competition
2019-10-01	Gift Taku wins 2019 Kovsie Gear Designer of the year!
2019-10-01	Gift Taku wins 2019 Kovsie Gear Designer of the year!
2019-10-01	Nomination of representative from the Qwaqwa Campus convocation and alumni to the UFS Council
2019-10-01	Nomination of representative from the Qwaqwa Campus convocation and alumni to the UFS Council
2019-10-01	October is #MentalHealthAwareness Month
2019-10-01	October is #MentalHealthAwareness Month
2019-10-01	UFS hosts International Conference on the Right to Development
2019-10-01	UFS hosts International Conference on the Right to Development

News Archive

"Our clients come first"

2008-11-21

Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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