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SADAG and UFS Student Counselling and Development launch 24/7 healthline

26 August 2020 | Story Xolisa Mnukwa | Photo Pixabay

Mental health is a crucial component for a healthy and happy life, as it directly affects how we think, feel, and behave. Mental health also determines how we manage stress, cope with challenges, relate to others, and contribute to our community.

As noted in the University of the Free State (UFS) #WellbeingWarriors campaign, heightened negative emotions during the COVID-19 pandemic are normal. You might experience feelings of anxiety, fear, sadness, helplessness, anger, and confusion. Your thoughts can also increase negative emotions, but thoughts are not always reality. Therefore, it is best to educate yourself.

According to Dr Melissa Barnaschone – UFS Director for Student Counselling and Development (SCD), the South African Depression and Anxiety Group (SADAG) will establish and enhance the mental-health support services offered by SCD and Careways as from 1 September 2020 in the following ways:

- SADAG will extend SCD services by offering a dedicated UFS student mental health careline, which is free and accessible 24/7 to all UFS students. This will ensure that a constant means of mental-health support is available to UFS students.

- Careways will serve as an extension of the emergency services offered by SCD.

Dr Barnaschone further explained that SADAG is working closely with the university to assist identified students, who will benefit from longer-term counselling offered by the SCD in order to continue with their therapeutic process. SADAG will also offer further support to students while they wait for their appointments with SCD.

This helpline will provide containment, crisis intervention, and support, as well as referrals to mental-health professionals and other psychosocial resources for all students on all the UFS campuses.

students also have the option to contact SADAG by email or SMS for counselling assistance.

Counselling for both the SADAG and Careways services will be available in the various South African languages.

Dr Barnaschone reiterated that the SCD will continue with all the services and resources currently offered by the department, and that these additional counselling services will serve as an extension of the SCD, assisting them with patient capacity and reducing the waiting period for students to receive adequate mental-health support and counselling.

“As we are all navigating the uncertainties and changes that are taking place within our environments, it is vital to remember that we are all human and that we are feeling overwhelmed, stressed, or anxious. We need to keep reminding ourselves and each other that this is not a hopeless situation, and when we feel that we need help, all we need to do is ask for it. We are all here to support each other,” encouraged Dr Barnaschone.

See attached poster for more information.

News Archive

First-year wellbeing a top priority at Harmony residence

2017-06-07

Ladies from the House Harmony, a unique residence
that focuses on first-years’ experience.
Photo: Supplied

A unique residence that focuses on first-years’ experience, is exactly what Harmony sets out to provide for all first-year students at the University of the Free State.

A residence focusing on mentoring

Entering the adult world can be a daunting experience, but Harmony, unlike other residences on campus, focuses on mentoring. Harmony came to life in 2014 and has assisted many first-years in adapting to the university environment.

According to Pulane Malefane, Residence Head of House Harmony, they have witnessed a significant change in the pass rate of first-year students. “We have realised that first-years gain confidence much quicker than in other residences where they still need to find their way around seniors,” she says.

Adapting to the varsity environment

Harmony makes use of a Residence Assistants (RA) system, not Residence Committees (RC). The RA stay in corridors with their mentees in order to have close contact with them. An RA’s primary role is to be a mentor to first-years and also expose them to different co-curriculum activities on campus. They assist them in adapting to the varsity environment quicker, so as to be able to focus and concentrate on their academics.

Nicole Rabe, RA First-years, says the Harmony belles never cease to amaze her. “Watching these first-years grow from the high school girls that arrived at the start of this year, to the independent women they are now, has truly been a blessing.”

Malefane mentions that they intentionally try to place students from one faculty in the same corridor. In that way, mentors and residence assistants are in close proximity to them. “We have study rooms in each and every corridor of Harmony, making it easy for students to study close to their rooms at any time,” she says.

Phathutshodzo Nekhavanmbe, a first-year LLB student, says she could not have asked for a better house to be placed in. “The Harmony experience has been great so far, as the people living there are approachable and eager to lend a helping hand.”

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