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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Valuable opportunity for future educators
2012-02-13

 
The UFS will award bursaries to about 670 students this year. These bursaries, to the value of over R42 million rand, will give these students the opportunity to follow their dream of becoming educators in South Africa. At the selection process were, from the left: Prof. Gawie du Toit, Programme Director: Initial Teacher Education at the UFS, Dr. Rantsie Kgothule, Teaching Practice Coordinator at the UFS Qwaqwa Campus; Ms Fiona Padayachee, Deputy Director: Recruitment and Selection in the Free State Department of Education; and Mr Kennedy Vilankulu, Information Manager at the Fundza Lushaka bursary scheme.

 

This year, 675 students from the University of the Free State’s (UFS) Faculty of Education will be awarded bursaries worth more than R42 million from the Fundza Lushaka bursary scheme.

The selection process for the recipients is already underway. Although each student’s academic performance plays a vital role in the selection process, beneficiaries are also selected based on performance in scarce subjects like mathematics, science and African languages.
 
 “We are trying to attract and train as many teachers as possible. Hoping they will honour their contract and teach in South Africa” said Mr Kennedy Vilankulu, Information Manager at the Fundza Lushaka Bursary Scheme.
 
Mr Vilankulu commended the faculty on its management of the bursary scheme. This is evident in the close liaison between the faculty, on both the Bloemfontein and Qwaqwa campuses, and the Free State Department of Education. Just over 90% of the beneficiaries of the bursary scheme study at the UFS.
 
Prof. Gawie du Toit, Programme Director: Initial Teacher Education (ITE) says the quality of a school can never exceed the quality of its teachers. It is the faculty’s aim to educate caring, accountable and critically reflective education practitioners. These teachers must be able to act as agents of change in diverse educational contexts. Prof. Du Toit said it was a privilege to collaborate with both national and provincial Departments of Education in this venture.

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