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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Kesa, UFS cross-country teams shine at USSA
2016-10-24

Description: ’Manapo UFS cross-country    Tags: UFS cross-country

The Kovsies 8 km women’s team
was crowned as champions at
the USSA cross-country meeting
in Richards Bay. From the left are
Marne Mentz, Lizandre Mulder,
and Kesa Molotsane.
Photo: Sarina Cronje

The University of the Free State (UFS) not only boasts a South African women’s cross-country champion, one of its women’s teams is also the best university team in the country.
The Kovsies 8 km women’s team was crowned the winners at the University Sports SA cross-country event in Richards Bay, while the 10 km men’s team finished second.

Kovsies men take second place

The women’s team consisted of Kesa Molotsane, Marne Mentz, and Lizandre Mulder. They respectively came in first, third and fifth at the USSA meeting held at the University of Zululand on 30 September and 1 October 2016. In the women’s competition, the times of the first three competitors are used to determine the team placements.

The UFS 4 km women’s team finished in 5th place.

The successful UFS 10 km men’s team consisted of four members from the Qwaqwa Campus – Lesedi Radebe (4th), Lebohang Miya (8th), Moorosi Semase (10th), and Lindobuhle Miya (11th). In the men’s competition, the times of the first four men in each team are taken into account.

The Kovsies 4 km men’s team finished sixth.

Molotsane’s dream year continues

Molotsane, assistant officer at KovsieSport, is experiencing a dream year. On 10 September 2016 she was crowned as national cross-country champion over 10 km when she represented the Free State in George. Mentz was third in George over 4 km.

Molotsane improved her own record in the 3 000 m at the Clover athletics meeting in Bloemfontein on 15 October 2016. Her time of 09:51.03 was much better than her previous record time of 10:03.97.

In the USSA road relay in Richards Bay on 1 October 2016, the Kovsies women’s team finished third in the 3 x 2 km relay. The men came fifth in the 4 x 4 km relay.

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