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22 January 2020 | Story Valentino Ndaba | Photo Sonia Small (Kaleidoscope Studio)
Safety read more
First-year students: Your safety comes first

Welcome to the first-year students at the University of the Free State (UFS) and best wishes for the 2020 academic year. We value your safety at all our three campuses and call on you to familiarise yourself with all safety features.
From safety off-campus and at residences, to personal security in general, the university has measures in place to ensure your well-being. Here are some of the resources available to you:

24/7 Operational Centres
Protection Services consistently works towards ensuring that security is tight on UFS campuses through its 24/7 Operational Centres. Emergencies and crime incidents that affect students may be reported at the centres. The certification of documents and drafting of affidavits are also facilitated at these centres.

Closed Circuit TV (CCTV) Cameras
All campuses are monitored by CCTV cameras on a 24/7 basis.  A process is under way to further enhance cameras to cover hotspots. Recently 107 cameras were upgraded to improve the safety of students. The adequacy of lighting was assessed and a process is under way to improve lighting on campuses where weak spots were observed.

Red pole alarms (panic buttons)
Red pole alarms fitted with cameras were installed around the Bloemfontein Campus which are linked to the Operational Centre. Alarms are tested daily and any problems are attended to immediately. A process also under way to install red pole alarms on the South Campus.

Security Patrols 
Security patrols are conducted on a daily basis on foot and by vehicles on all campuses to respond to student complaints and for visibility.

Security at residences
Security Officers are deployed around the female residences at night. Monthly liaison meetings are held between Protection Services with Housing and Residence Affairs to discuss areas for improvement and alternative options to ensure security.

Dedicated Investigating Officers
An investigating officer is on standby 24/7 who is available to students and staff who has a fully entrenched relationship with the South African Police Service (SAPS) Investigation Unit. All complaints are fully investigated, and cases being handled by SAPS investigators are also followed up by Protection Services.
  
Accreditation of off-campus residences
The Housing and Residence Affairs department, in collaboration with Protection Services, has conducted an assessment of off-campus student residences to check whether security at the facilities is adequate.
 
Student Crime Stop WhatsApp group
A WhatsApp group consisting of students, members of SAPS, the Community Police Forum (CPF), Sector Policing, Protection Services, and armed security companies was set up to share safety and security concerns experienced by students. 

Dedicated security and SAPS vehicles deployed at identified hotspots 
Security patrols are conducted at areas such as Brandwag, Willows and Universitas, where a large number of students live. In addition, joint crime awareness sessions with the SAPS are held to address issues that arise from time to time.
 
Distribution of whistles 
The whistle project, in collaboration with SAPS, CPF and armed response companies, is currently under way. The UFS has purchased 10 000 whistles which will be distributed to students at all campuses.
 
Community Police Forum (CPF) membership
The UFS is represented on CPF committees. In the near future a CPF will be established on the Bloemfontein Campus to ensure student participation.

Emergency Services: Bloemfontein Campus
Protection Services: +27 51 401 2911 | +27 51 401 2634 | 0800 204 682
Ambulance: +27 80 005 1051 | 10177
Social worker: +27 73 182 3048
Kovsie Health: +27 51 401 2603

Emergency Services: South Campus
Protection Services: +27 51 505 1217
Ambulance: +27 80 005 1051 | 10177
Social worker: +27 73 182 3048
Kovsie Health: +27 51 401 2603

Emergency Services: Qwaqwa Campus
Protection Services: +27 58 718 5460 | +27 58 718 5175 | +27 58 718 5360
Ambulance: 10177
Social worker: +27 58 718 5090 | +27 58 718 5091
Kovsie Health: +27 58 718 5210

News Archive

Academic and security arrangements on the Bloemfontein and South Campuses for the coming week
2016-02-28

All academic and administrative services on the Bloemfontein and South Campuses of the University of the Free State (UFS) will resume on Monday 29 February 2016.

The following academic and security arrangements have been put in place:

1.    Academic arrangements:

It is important to remember that losing an academic week has major implications for all students, particularly for first-year students, and for purposes of academic planning. The university will therefore resume its normal work on Monday 29 February 2016. Losing any additional time will severely disadvantage students, especially those who desperately need the time to catch up with lectures ahead of the coming tests and examinations. Many more students will struggle to complete the academic year if any further time is lost.

In order to ensure that the academic work of the university is not undermined, the UFS will extend this academic term by one week.
This will allow the completion of the work scheduled for last week. Given the impact that disruptions had on the emotions and concentration of many of our students, academics are requested to manage the setting and re-setting of all tests and assignments scheduled for last week with sensitivity, and to be supportive of students as they re-start their academic work.  No student should be disadvantaged in terms of tests or assignments as a result of last week’s closure. We know you would do this anyway, but this is a reminder to all staff of what we expect to be a common approach and understanding on the part of lecturers.

We rely on the leadership of the deans in the seven faculties to support staff and students in dealing with the lost time in the most appropriate manner and in supporting all efforts to refocus energies on the academic project.

As the senior leadership and management of the university, we will continue to do everything in our power to make sure that the academic programme continues uninterrupted.

2.    Security arrangements:
The Bloemfontein Campus is secure and we have more than doubled the security arrangements, with the interdict firmly in place.

The university management condemns in the strongest possible terms the violence that took place at Xerox Shimla Park on the night of Monday 22 February 2016. It also condemns the disruptions of the university that followed Monday’s event, which resulted in the suspension of academic and administrative activities on the Bloemfontein Campus. In line with the terms of the interdict - and now that we are at full capacity to secure this very large and spread-out campus - the university will act swiftly and firmly if any protests or disruption recur.

The following security arrangements are in place:
2.1  Staff and students must have their staff and student cards with them when entering the campus. Passengers in motor vehicles will have to present their cards to security personnel before access could be granted. Security personnel will check this physically by verifying that each person has a valid staff or student card.

2.2  Buses will not be allowed to enter the campus and passengers will have to be dropped off outside the gates - passengers will enter through the turnstiles with their valid access cards. Anyone without a valid access card will have to go to the Visitors Centre and present positive proof of ID (SA ID, passport or driver’s licence).

2.3  Pedestrians will have to swipe their cards at the turnstiles at the gates. Those without cards will have to enter through the Visitors Centre by presenting positive proof of ID (SA ID, passport or driver’s licence).

2.4  Visitors must report to the Visitors Centre (at Gate 5 in DF Malherbe Drive) and present positive proof of ID (SA ID, passport or driver’s licence).

2.5  Due to anticipated delays, it is advised that people allow some additional time when planning their routes to campus and to also make use of the less busy gates, such as Gate 4 (Furstenburg Road) and Gate 2 (Roosmaryn Residence).

2.6  It is advised that walkways be used, especially at night, and that pedestrians should keep to areas that are well lit.

Security helpline: +27(0)51 401 2911 | +27(0)51 401 2634.
 

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