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18 March 2021 | Story Xolisa Mnukwa | Photo Sonia Small
UFS Division of Student Affairs launch On the Red Couch pocket guide for staff and a Universal Access Checklist encouraging a socially just student-life experience promoting academic success and all-inclusive student engagement.

In line with their operational mandate that seeks to humanise the lived experiences of students and implore an ethically just society within the University of the Free State (UFS) community, the Division of Student Affairs (DSA) has launched two publications – On the Red Couch: A pocket guide for staff and the Universal Access Checklist.

On the red couch: A pocket guide for staff

On the Red Couch was launched by the UFS Department of Student Counselling and Development (SCD) in support of student well-being. 

The purpose of this pocket guide is to equip staff with information, guidance, and skills to support students who are experiencing mental health distress and to enthuse well-being. The guide highlights a variety of services and tips that SCD educates staff about, ranging from group counselling, career counselling, recognising a student in distress, to enlightening them on how to respond to students in emergency situations.

“What mental health needs is more sunlight, more candor, and more unashamed conversation.” – Glenn Close

Universal Access Checklist

In their mission to develop an inclusive institutional culture that provides humanising experiences essential to the academic success and engagement of students, the UFS Centre for Universal Access and Disability Support (CUADS) has developed the Universal Access Checklist. 

This checklist is a comprehensive guide that propels academic and social spaces within the higher education environment to make online as well as face-to-face interactions and events accessible to both staff and students with disabilities. 

The checklist encourages universal design in the planning of events/ gatherings/ meetings and interaction within the university by providing clear guidelines on how the UFS society can effectively embrace all of its members, including being cognisant of the categories of disabilities in its environment, ranging from visual/mobility/hearing impairments to learning difficulties to mental health challenges. 

The checklist also covers subjects concerning accessible university accommodation, hosting events on various platforms, marketing material, food requirements, and preferred pronouns. 

“As a university, we host all kinds of events in person and virtually. It is imperative to ensure that we create opportunities for full participation of all people in order to realise the university’s ideal of an inclusive and socially just institutional culture,” says Mosa Moerane, CUADS Liaison, Advocacy and Awareness Officer.

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Dr Karen Lazenby appointed as Registrar: Systems and Administration
2015-11-11


Dr Karen Lazenby, Registrar: Systems and Administration

Dr Karen Lazenby, former Director: Client Service Centre at the University of Pretoria (UP), was appointed as Registrar: Systems and Administration at the University of the Free State (UFS) as from 1 November 2015. She will be responsible for student enrolment, administration and services, and International Affairs.

“We are extremely fortunate to have a person of the calibre and experience of Dr Lazenby to join the senior team to help us create a 21st century student-centred management system using the best technologies available. She is without question the leader in her field, and the UFS is delighted to have her as part of the Kovsie community,” says Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS.

Educational background

Dr Lazenby completed the BA (1992) and Honours (1993) degrees in English (cum laude) at the University of Potchefstroom before pursuing a Diploma in Tertiary Education (1996) and a Master's Degree in Computer Integrated Education (1998) at the University of Pretoria. She obtained a PhD in Education in 2003 on the topic ‘Technology and educational innovation: A case study of the virtual campus of the University of Pretoria’ and an Executive MBA from the University of Cape Town in 2006.

A track record to reckon with


Dr Lazenby started her career in higher education as a lecturer in Communication at the VaalTriangle Technikon in 1994, and was appointed as Head of Academic Staff Development the following year.  A year later, she joined Technikon SA as instructional designer at the Centre for Courseware Design and Development, and in 1997 she was appointed as Manager of Institutional Research. She was subsequently seconded to establish TSA Online and coordinate institutional technology. Dr Lazenby was appointed as a project manager at the department of Education Innovation at the University of Pretoria in 1998 where she implemented WebCT/Blackboard, online applications and payments, and student and lecturer portals (virtual campus). In 2000 she was appointed as Deputy Director: Electronic Education.

She was seconded by the UP Executive to establish the Client Service Centre in 2001 to provide integrated, efficient and effective services to students and other clients of the University. During her time as Director: Client Service Centre, she was inter alia, responsible for information and data governance, the intranet, website and call centre of the university, student recruitment, publications, application for study support, study finance, postgraduate scholarships, student accounts, payments, residence placement, access cards and parking, the graduate career office, and international student division. In 2005, she also acted as Director: Corporate Communication and Marketing.

Her vision for the UFS

“I would like to get the university's student administration to such a point that academic staff can focus on teaching and research. Streamlining the enrolment process so that we may see the necessary yield required in terms of our growth target as a university, is my other goal.” She added that capitalising on the strong international positioning of the UFS achieved by Prof Jansen, is a mission she intends to carry out. "I am grateful for the opportunity to work with Prof Jansen and the senior management team and am delighted to be part of the Kovsie community."

Dr Lazenby has published several articles and presented nineteen papers at international conferences.


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