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12 September 2022 | Story Valentino Ndaba | Photo UFS Photo Gallery
UFS Protection Services
The science of safety reinforces practical and collaborative efforts aimed at creating a secure campus environment.

While we might not have it down to a science just yet, safety is something that the University of the Free State (UFS) is constantly working towards improving. As it stands, various preventative measures exist across our three campuses. They say “Prevention is better than cure” – and that is exactly what the science of safety is all about.

What is the university doing to prevent crime? 

There are a few measures put in place by the Department of Protection Services, as its core mandate involves working around the clock to address the state of safety and security for staff and students. Some of these measures include:
• CCTV cameras monitoring campuses on a 24/7 basis.
• Panic buttons mounted on red poles which are fitted with cameras linked to the Control Room.
• Daily visible vehicle and foot patrols conducted by security personnel. 
• Security infrastructure such as turnstiles and surveillance cameras installed on all residence entrances.
• Security officers deployed around residences at night.
• Closely collaborating with Housing and Residence Affairs to find ways of creating, maintaining, and improving off-campus student safety.
• Investigating Officer on a 24/7 standby who is in direct contact with the South African Police Service (SAPS) Investigation Unit.
• Security and SAPS vehicles deployed at identified hotspots.
• Security patrols by contracted armed response security companies conducted in areas such as Brandwag, Willows, and Universitas in Bloemfontein, and surrounding areas at the Qwaqwa and South Campuses.

Safety is a shared responsibility

“In as much as Protection Services has duties and responsibilities in ensuring the safety of staff and students, the UFS community also needs to support and provide assistance to the department,” said Cobus van Jaarsveld, the department’s Section Head: Threat Detection, Investigations, and Liaison. 

You can play a role in ensuring that the UFS becomes an increasingly safe environment by:

• Immediately reporting any suspicious activity, item, person, or vehicle to the Department of Protection Services. 
• Acting responsibly to minimise your vulnerability to criminal activities.
• Familiarising yourself and complying with the UFS Security Policy, Protest Management Policy, and other security guidelines, standards, procedures, and protocols. 
• Following instructions issued by an authorised person for safety and security reasons.
• Cooperating with investigation processes that are in the interest of justice.
• Treating university property with the utmost care and avoiding exposing it to criminal activities, as well as reporting such activities. 

Creating a safe space for all

From identifying safety needs to tackling security issues head-on, the Department of Protection Services strives to reduce the risk of all kinds of crimes through the science of safety. The department continuously responds to the call to serve and protect in the following ways:

• Identifying and assessing risks and threats that have an impact on the safety and security of the UFS staff, students, and property.
• Enforcing access control.
• Investigating any reported incidents, providing investigation reports, and also issuing early-warning reports.
• Responding to emergencies reported on campuses. 
• Advising UFS management on all aspects of security.
• Initiating programmes and projects to enhance security awareness among UFS staff, students, visitors, and contractors.
• Providing support to students living in off-campus residences through contracted armed response that responds to emergencies and conducts patrols.
• Arranging counselling for victims of crime where necessary.
• Coordinating security services for on-campus events to ensure a safe and secure environment.

Contact Protection Services:
Bloemfontein Campus: +27 51 401 2911 or  +27 51 401 2634
Qwaqwa Campus: + 27 58 718 5460

News Archive

National Human Trafficking Resource Line a victim-centred approach to combating crime
2017-08-24

Description: Beatri Kruger Tags: Beatri Kruger 

Prof Beatri Kruger, Adjunct Professor at the
UFS Faculty of Law. Photo: Supplied

As a response to the rising number of human trafficking cases in South Africa and around the world, key role players in various fields have pulled together to come up with workable solutions on how to stop the crime and assist victims. Some of the work being done by NGOs and law enforcement agencies has been supported by insights from research conducted in communities and by academic institutions. According to Prof Beatri Kruger, Adjunct Professor of Law in the Faculty of Law at the University of the Free State and experienced researcher in human trafficking, support for victims has grown in leaps and bounds with the help of the latest technology. More and better quality information can be collected to strengthen efforts of combating the crime,” she said.

One such technological development is the national Human Trafficking Resource Line, which provides various services, including information on trafficking activities, assistance to agencies working with victims of trafficking in persons (TIP), creating a network from which data can be collected, analysed, and activities tracked, in order to ensure the best service to victims.

The resource line connects callers, often victims of TIP or anonymous tippers, to service providers in social services, law enforcement, places of safety, medical facilities, and government agencies, especially during emergencies. 

Resource line a helping hand to victims

The resource line was established in 2016 and has replaced the previous helpline. This line provides more services and resources than just a helpline. Through partnerships, it works to strengthen local and national structures that can assist victims over the phone. 

Call specialists are trained by Polaris, an American company using international standards and protocols. The call specialists are available 24/7 to take reports of human trafficking confidentially and anonymously. They put victims in touch with service providers for health screening, counselling, and repatriation if they are from another country, and also assist with case management.

Empowering service providers is the key to success

Support for service providers such as NGOs, safe houses, and government departments in the network is in the form of skills training programmes for staff, and a referral system in various provinces around the country. There are good referral partners in each province, as well as provincial coordinators ensuring accountability regarding cases, mobilising services for victims, and coordinating the referrals and response.  

To strengthen the network further, services provided in each province are being standardised to ensure that the right people are contacted when handling cases, and that key stakeholders in each province are used. The strength of the provincial provider network is key to offering victims of human trafficking the services they need.

Human trafficking is a crime that permeates multiple academic disciplines and professions. Therefore, information collected from victims through such a helpline and collated by agencies, will assist academic institutions such as the UFS in furthering their research, while strengthening the content of academic programmes in fields such as law, law enforcement, social sciences, health sciences, and international relations.

The number to call for reporting or providing tips on TIP-related crimes and activities, is 0800 222 777.

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