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12 September 2022 | Story Valentino Ndaba | Photo UFS Photo Gallery
UFS Protection Services
The science of safety reinforces practical and collaborative efforts aimed at creating a secure campus environment.

While we might not have it down to a science just yet, safety is something that the University of the Free State (UFS) is constantly working towards improving. As it stands, various preventative measures exist across our three campuses. They say “Prevention is better than cure” – and that is exactly what the science of safety is all about.

What is the university doing to prevent crime? 

There are a few measures put in place by the Department of Protection Services, as its core mandate involves working around the clock to address the state of safety and security for staff and students. Some of these measures include:
• CCTV cameras monitoring campuses on a 24/7 basis.
• Panic buttons mounted on red poles which are fitted with cameras linked to the Control Room.
• Daily visible vehicle and foot patrols conducted by security personnel. 
• Security infrastructure such as turnstiles and surveillance cameras installed on all residence entrances.
• Security officers deployed around residences at night.
• Closely collaborating with Housing and Residence Affairs to find ways of creating, maintaining, and improving off-campus student safety.
• Investigating Officer on a 24/7 standby who is in direct contact with the South African Police Service (SAPS) Investigation Unit.
• Security and SAPS vehicles deployed at identified hotspots.
• Security patrols by contracted armed response security companies conducted in areas such as Brandwag, Willows, and Universitas in Bloemfontein, and surrounding areas at the Qwaqwa and South Campuses.

Safety is a shared responsibility

“In as much as Protection Services has duties and responsibilities in ensuring the safety of staff and students, the UFS community also needs to support and provide assistance to the department,” said Cobus van Jaarsveld, the department’s Section Head: Threat Detection, Investigations, and Liaison. 

You can play a role in ensuring that the UFS becomes an increasingly safe environment by:

• Immediately reporting any suspicious activity, item, person, or vehicle to the Department of Protection Services. 
• Acting responsibly to minimise your vulnerability to criminal activities.
• Familiarising yourself and complying with the UFS Security Policy, Protest Management Policy, and other security guidelines, standards, procedures, and protocols. 
• Following instructions issued by an authorised person for safety and security reasons.
• Cooperating with investigation processes that are in the interest of justice.
• Treating university property with the utmost care and avoiding exposing it to criminal activities, as well as reporting such activities. 

Creating a safe space for all

From identifying safety needs to tackling security issues head-on, the Department of Protection Services strives to reduce the risk of all kinds of crimes through the science of safety. The department continuously responds to the call to serve and protect in the following ways:

• Identifying and assessing risks and threats that have an impact on the safety and security of the UFS staff, students, and property.
• Enforcing access control.
• Investigating any reported incidents, providing investigation reports, and also issuing early-warning reports.
• Responding to emergencies reported on campuses. 
• Advising UFS management on all aspects of security.
• Initiating programmes and projects to enhance security awareness among UFS staff, students, visitors, and contractors.
• Providing support to students living in off-campus residences through contracted armed response that responds to emergencies and conducts patrols.
• Arranging counselling for victims of crime where necessary.
• Coordinating security services for on-campus events to ensure a safe and secure environment.

Contact Protection Services:
Bloemfontein Campus: +27 51 401 2911 or  +27 51 401 2634
Qwaqwa Campus: + 27 58 718 5460

News Archive

Getting out of the dark
2015-04-28

Photo: Leonie Bolleurs

Since 2008, the University of the Free State has been busy with the planning and implementation of projects to reduce the impact of load shedding. To date,  the cost of these projects has run to R6 million. They have been done primarily to ensure that the academic programme does not suffer damage as a result of the increasing interruptions in the power supply that are continuing this year.

The university’s greatest concern has been the provision of emergency power to the lecture halls and laboratories.

Thus far, 35 generators are servicing 55 buildings on the three campuses of the UFS. This includes 26 generators on the Bloemfontein Campus, eight on the Qwaqwa Campus in the Eastern Free State, and one generator on the South Campus in Bloemfontein. The generators are already in service, and are maintained in working order.

Since 2010, the university has also ensured that all newly-built academic buildings are equipped with emergency power supplies.

On the South Campus in Bloemfontein, the new lecture-hall building and the computer laboratory are equipped with emergency power, while the installation of emergency generators in other buildings is under way. The majority of the buildings on the Qwaqwa Campus in the Eastern Free State are equipped with emergency power supplies.

In the meantime, the UFS management has approved a further R11 million for the installation of additional generators on the three campuses. A further R1.5 million has also been approved for the purchase of two mobile generators.

To extend the work already done, the main task will be the installation of more generators on the Bloemfontein Campus to ensure that lecture halls with emergency power will be available for the centrally-arranged timetables, and to ensure that more of the critical laboratories will be provided with emergency power.

There are still  some important buildings and halls on the Bloemfontein Campus that must be supplied with emergency power. However, it is a costly process and must be brought into operation gradually. The further implementation of emergency power depends on the delivery of equipment. The university is also investigating alternative solutions for power provisioning, including solar power.

Generators with spare capacity are optimally deployed to satisfy the lower needs of the campus, including the Odeion, the ANNEX at Microbiology, the Stabilis ANNEX, the Agriculture Building, the UV-Sasol library, and the Francois Retief Building.

In addition, the UFS  is busy on all campuses, coupling area lighting, including

street lights and pedestrian walkways, to existing generators. Procedures for the operation of mechanical equipment, such as entrance gates, lifts, and so on, are currently being dealt with on all campuses. Continuous power sources for certain ICT equipment will be installed on all campuses to protect it against power surges.

Staff and students can also equip themselves with the necessary knowledge to manage load shedding in their specific areas of work and study. It is always helpful to know who to contact. The following list with guidelines and contact numbers has been compiled to assist you:

1. In an emergency, call Protection Services. This line will continue to operate, regardless of whether the power is on or off.
2. Avoid using lifts just before planned load shedding. Some lifts have emergency power packs which will bring the lift to the nearest floor and open the doors. If you still get stuck in a lift during a power outage, use your cellphone to call Protection Services. While you're waiting, stay calm and be patient.
3. If the access control systems in your building stop working after load shedding, contact Protection Services.
4. The students and staff members who are most at risk during load shedding are those in wheelchairs or with other mobility limitations. As far as possible, plan ahead to avoid being stuck on a floor or in a room that is difficult to access when load shedding is imminent. Please contact Protection Services if you need assistance.
5. During a fire, alarms WILL go off. Alarms are not power driven, but battery driven. For assistance, contact Protection Services.
6. The main UFS Switchboard (Bloemfontein Campus +27(0)51 401 9111 and Qwaqwa Campus +27(0)58 718 5000) will continue to operate during load shedding.

Contact details of Protection Services:

  • Bloemfontein Campus: +27(0)51 401 2634/2911
  • Qwaqwa Campus: +27(0)58 508 5460/5175
  • South Campus: +27(0)51 5051217

Communication and Brand Management will make information available on the UFS web, Facebook page, Twitter, Blackboard and the intranet. Get the load shedding schedule from Eskom’s webpage (http://loadshedding.eskom.co.za/). The Bloemfontein Campus falls in group 4 and the South Campus falls in group 2 in Centlec’s load shedding schedule.

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