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UFS Protection Services
The science of safety reinforces practical and collaborative efforts aimed at creating a secure campus environment.

While we might not have it down to a science just yet, safety is something that the University of the Free State (UFS) is constantly working towards improving. As it stands, various preventative measures exist across our three campuses. They say “Prevention is better than cure” – and that is exactly what the science of safety is all about.

What is the university doing to prevent crime? 

There are a few measures put in place by the Department of Protection Services, as its core mandate involves working around the clock to address the state of safety and security for staff and students. Some of these measures include:
• CCTV cameras monitoring campuses on a 24/7 basis.
• Panic buttons mounted on red poles which are fitted with cameras linked to the Control Room.
• Daily visible vehicle and foot patrols conducted by security personnel. 
• Security infrastructure such as turnstiles and surveillance cameras installed on all residence entrances.
• Security officers deployed around residences at night.
• Closely collaborating with Housing and Residence Affairs to find ways of creating, maintaining, and improving off-campus student safety.
• Investigating Officer on a 24/7 standby who is in direct contact with the South African Police Service (SAPS) Investigation Unit.
• Security and SAPS vehicles deployed at identified hotspots.
• Security patrols by contracted armed response security companies conducted in areas such as Brandwag, Willows, and Universitas in Bloemfontein, and surrounding areas at the Qwaqwa and South Campuses.

Safety is a shared responsibility

“In as much as Protection Services has duties and responsibilities in ensuring the safety of staff and students, the UFS community also needs to support and provide assistance to the department,” said Cobus van Jaarsveld, the department’s Section Head: Threat Detection, Investigations, and Liaison. 

You can play a role in ensuring that the UFS becomes an increasingly safe environment by:

• Immediately reporting any suspicious activity, item, person, or vehicle to the Department of Protection Services. 
• Acting responsibly to minimise your vulnerability to criminal activities.
• Familiarising yourself and complying with the UFS Security Policy, Protest Management Policy, and other security guidelines, standards, procedures, and protocols. 
• Following instructions issued by an authorised person for safety and security reasons.
• Cooperating with investigation processes that are in the interest of justice.
• Treating university property with the utmost care and avoiding exposing it to criminal activities, as well as reporting such activities. 

Creating a safe space for all

From identifying safety needs to tackling security issues head-on, the Department of Protection Services strives to reduce the risk of all kinds of crimes through the science of safety. The department continuously responds to the call to serve and protect in the following ways:

• Identifying and assessing risks and threats that have an impact on the safety and security of the UFS staff, students, and property.
• Enforcing access control.
• Investigating any reported incidents, providing investigation reports, and also issuing early-warning reports.
• Responding to emergencies reported on campuses. 
• Advising UFS management on all aspects of security.
• Initiating programmes and projects to enhance security awareness among UFS staff, students, visitors, and contractors.
• Providing support to students living in off-campus residences through contracted armed response that responds to emergencies and conducts patrols.
• Arranging counselling for victims of crime where necessary.
• Coordinating security services for on-campus events to ensure a safe and secure environment.

Contact Protection Services:
Bloemfontein Campus: +27 51 401 2911 or  +27 51 401 2634
Qwaqwa Campus: + 27 58 718 5460

News Archive

Access to the Bloemfontein Campus
2015-04-02

Access Control Made Easy

The first phase of access control at the University of the Free State (UFS) was implemented in August 2014. The aim of this initiative is to tighten security measures on the Bloemfontein Campus.
 
Since November 2014, access control has been implemented at all five gates on the Bloemfontein Campus. These are:

  • The Main gate in Nelson Mandela Drive (Gate 1)
  • The gate in DF Malherbe Drive (Gate 5)
  • The gate in Wynand Mouton Drive (Gate 3) 
  • The gate in Furstenburg Street (Gate 4)
  • The gate in Badenhorst Street (Gate 2)

Here is some useful information about the access control system:

1. Remember your access card when you enter the campus

Dual-function cards (with distance reader compatibility) will make your movement through the gates more convenient. The university’s access system works automatically with remote or swipe action. Please make sure that you drive close to the reader or, better still, get the dual-frequency card to manage the distance between your vehicle and the remote card reader.

As of 23 March 2015, the extra security staff, who have been assisting at the gates since the implementation of access control on the Bloemfontein Campus, are no longer manning the card readers at the gates. Therefore, persons without cards will be able to enter the campus only at the one gate in DF Malherbe Drive where the Visitors Centre is situated. They will be referred to the Visitors Centre, where a day visitor’s card will be issued to them. You will need to produce a formal identification document (e.g. ID book, driver's licence).

Security will continue their normal duties at the guardhouses for the various gates on the campus.

2. Where do I get an access card?

You can apply at the university’s Visitors Centre front desk by producing your positive identification (ID book/passport/driver’s licence) and proof of payment for your access card.

You will then be directed to the Thakaneng Bridge where you will be able to collect your access card.

  • Go to the Cashier on the Thakaneng Bridge and pay your R65 for the dual-frequency card
  • Take your receipt, together with your existing card (if you have one), to the Card Division on the Thakaneng Bridge (next to Mellins Optometrists)
  • A new photo will be taken of you at the Card Office for your new card. Your new card will then be issued immediately.

Currently, there is a sufficient stock of the dual-frequency cards available at the Card Division on the Thakaneng Bridge.
 
Alternatively, you can apply online for your access card: http://apps.ufs.ac.za/cardapplication/application.aspx

Make sure you have the following documents ready to attach when completing the online form:

  • Copy of positive identification: ID/Driver's Licence/Passport
  • Signed declaration (http://supportservices.ufs.ac.za/dl/Userfiles/Documents/00007/4668_eng.pdf) by your service provider/employer (if you are a service provider) or a letter of confirmation from your spouse/partner/relative/coach/relevant UFS staff member or student in cases where you have to visit, pick-up or drop off your spouse/partner/relative frequently on the UFS Bloemfontein Campus.

Cost: R65 for a long-term card and free of charge for short-term visits and conference delegates. Pay at the Cashier on the Thakaneng Bridge or at Absa Bank, Account Number: 1 570 8500 71, Ref: 1 413 07670 0198.

3. Cutoff Date: 7 April 2015

After 7 April 2015, no pedestrian or motorist will be able to enter the campus without a valid access card. Persons without access cards will have to enter the campus at the gate in DF Malherbe Drive where the Visitors Centre is situated. You will then be referred to the Visitors Centre where you will have to apply for a day visitor’s card. It is important to note that no one will be able to enter the campus at the Visitors Centre without a formal identification document (e.g. ID book, driver's licence).

4. Dual-frequency card simplifies access to the campus

It is important to have your card ready on entering the campus.

This card will simplify access to the campus considerably, as the card reader will read the card when it is held in a vertical position at the driver’s side window in the direction of the distance reader. Please do not place the card on the dashboard. There is an antenna wire in the card. If the card is placed on the dashboard, you are not exposing the card surface to the reader, and that might influence the antenna’s response to the reader.

Remember, the distance between the reader and the boom is only a few metres.  If you approach the reader at a ’high’ speed, you are not allowing the system to identify your card, match it to the entry in the database, check if you are ‘legal’, and then send a signal to open the boom. 

All five gates are equipped with distance readers. Within the next three weeks, two extra distance readers will also be installed at the Main Gate in Nelson Mandela Drive.
 
Please note that the dual-frequency card is needed only when you enter the campus with a vehicle and you want to activate the distance reader. All the older cards will continue to work at the tag readers. 

5. Use alternative gates

At times, some of the gates carry more traffic than others, especially with the peak morning and afternoon traffic. Gates with less traffic include:

  • The gate in Badenhorst Street
  • The gate in DF Malherbe Drive
  • The gate in Nelson Mandela Drive

You are welcome to make use of one of these alternative gates.

6. Pedestrians

No pedestrian will be able to enter the Bloemfontein Campus without a valid access card. If you have left your card at home or have lost it, you should enter the campus at the gate in DF Malherbe Drive where the Visitors Centre is situated. You will be referred to the Visitors Centre where you can apply for a day visitor’s card. You will still need to produce a formal identification document (e.g. ID book, driver's licence).

7. More information

Email: visitorscentre@ufs.ac.za
Visitors Centre front desk: Tel: +27 51 401 7766 (Mondays-Fridays 07:45-16:30)
Card Division: Tel: +27 51 401 2799 (Mondays-Fridays 07:45-16:30)
Protection Services duty room: +27 51 401 2634 (24 hours)

 

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