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29 June 2023 | Story Refiloe Shedile | Photo Supplied
Refiloe Shedile
Refiloe Shedile is an Online Assessment Coordinator in the Centre for Teaching and Learning.

The University of the Free State (UFS) is celebrating Youth Month by showcasing the positive influence of the institution on career development. As part of this initiative, we are sharing the stories of UFS alumni who are now working at the university.

Refiloe Shedile, Online Assessment Coordinator in the Centre for Teaching and Learning (CTL), shares her UFS journey:

 

Q: Year of graduation from the UFS:

A: I completed my undergraduate degree in 2015, followed by my honours degree in 2016.

Q: Qualification obtained from the UFS:

A: My first qualification was a Bachelor of Arts (BA) degree. After that, I pursued a Bachelor of Commerce Honours qualification with specialisation in Industrial Psychology.

Q: Date of joining the UFS as a staff member:

A: I started my journey as a staff member at the UFS through an internship programme in the Centre for Teaching and Learning (CTL) on 1 June 2017.

Q: Initial job title and current job title:

A: My internship focused on technology in teaching and learning, specifically working with assessments on the Questionmark platform. After the internship, I was appointed as an assistant officer in CTL’s Writing Centre (Unit for Language Development); however, I only held this position for four months before there was an opportunity to move back to the division in which I completed my internship. In October 2018, I rejoined the online assessment team as the Questionmark Coordinator and have been working in this role ever since.

Q: How did the UFS prepare you for the professional world?

A: There are numerous initiatives offered by the university that prepared me for the world of work, i.e. the onboarding and new staff orientation sessions conducted by HR; my department also gave me a clear understanding of my individual and team responsibilities, the divisional procedures and culture, and how our work contributed to the larger institutional mission and vision. I was well supported in the team and provided with the necessary resources to excel in my role. Moreover, CTL’s environment enabled me to build strong social connections that continue to be invaluable.

Q: What are your thoughts on transitioning from a UFS alumnus to a staff member?

A: Transitioning from being a UFS alumnus to a staff member was an exciting experience. There was an initial adjustment period to adapt to a nine to five routine; however, I was fortunate enough to join an amazing team led by an inspiring mentor/ line manager. As a Kovsie, you get to develop valuable skills such as optimism, hard work, and resilience; these skills were essential to thrive within the university’s fast-paced environment. Additionally, I believe that being familiar with the UFS environment and culture made it easy for me to better understand and cater for the needs of the students, drawing on my own experiences as a former student. This enabled me to perform my job diligently and effectively.

Q: Any additional comments about your experience?

A: One of my favourite moments about becoming a UFS staff member was the opportunity to work with some of my former lecturers. It was an intriguing experience, being on the other side now, shifting my perspective and seeing them as colleagues rather than just lecturers. This shift in dynamics added a special aspect to my overall experience at the university.

News Archive

UFS ICT Services mentioned among global PeopleSoft pioneers
2017-10-23

 Description: Andrew read more Tags: ICT services, technology, innovations, PeopleSoft, Oracle, students, IT, awards 

Andrew Jusjong, Chief Officer: ICT, one of the main drivers
of PeopleSoft at the UFS. 
Photo: Rulanzen Martin

At the beginning of his term, the Rector and Vice-Chancellor of the University of the Free State (UFS), Prof Francis Petersen, mentioned to parents and prospective students the importance of the UFS being recognised globally as innovators. 

This month, Information and Communication Technology Services (ICT Services) were recognised by Oracle as one of the PeopleSoft Innovators at the Oracle OpenWorld (an international conference regarding all Oracle products) for deploying student self-service, using PeopleSoft Campus Solutions’ new Fluid user interface.  

Andrew Jusjong, Chief Officer: ICT, says, “This solution allows dynamic administrative setup regarding available degrees, customised messages, dynamic required degree-specific documentation, and integration with the Applications and Admissions module.”  He says it also includes self-service functionality that allows students to track the status of their applications, and provide additional documentation required for their study choices.

“The UFS is the only innovator in the European, Middle-Eastern and African region. Considering that the development team at the UFS is much smaller than their international counterparts, this illustrates that we do not have to stand back for our international peers regarding service delivery and the quality of service to our customers,” he says.

The PeopleSoft Innovator awards are presented to companies that are taking advantage of the latest capabilities and technologies provided by Oracle PeopleSoft in order to transform their businesses and their IT practices, while also providing benefits to the business and end users. The UFS has been making use of PeopleSoft applications since 2004. It currently makes use of three applications:

- PeopleSoft Financials for procurement, budgeting, billing, asset management, general ledger, journals, provisioning, payroll, commitment control, ad hoc claims, travel and expenses, and maintenance management.
- PeopleSoft Human Capital Management for HR data processes, recruitment, workforce management, remuneration management, leave management, employee self-service, and other HR activities; and 
- PeopleSoft Campus Solutions for student lifecycle management, applications and admissions, curriculum management, programme enrolment, student records, student financials (accounts), financial aid, graduation, alumni management, graduate research management, residences, and student self-service.

In the Higher Education sector, PeopleSoft is being used by over 900 campuses in 34 countries, across six continents. “This means that recognition was given to the university on a global platform,” says Jusjong.

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