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29 June 2023 | Story Refiloe Shedile | Photo Supplied
Refiloe Shedile
Refiloe Shedile is an Online Assessment Coordinator in the Centre for Teaching and Learning.

The University of the Free State (UFS) is celebrating Youth Month by showcasing the positive influence of the institution on career development. As part of this initiative, we are sharing the stories of UFS alumni who are now working at the university.

Refiloe Shedile, Online Assessment Coordinator in the Centre for Teaching and Learning (CTL), shares her UFS journey:

 

Q: Year of graduation from the UFS:

A: I completed my undergraduate degree in 2015, followed by my honours degree in 2016.

Q: Qualification obtained from the UFS:

A: My first qualification was a Bachelor of Arts (BA) degree. After that, I pursued a Bachelor of Commerce Honours qualification with specialisation in Industrial Psychology.

Q: Date of joining the UFS as a staff member:

A: I started my journey as a staff member at the UFS through an internship programme in the Centre for Teaching and Learning (CTL) on 1 June 2017.

Q: Initial job title and current job title:

A: My internship focused on technology in teaching and learning, specifically working with assessments on the Questionmark platform. After the internship, I was appointed as an assistant officer in CTL’s Writing Centre (Unit for Language Development); however, I only held this position for four months before there was an opportunity to move back to the division in which I completed my internship. In October 2018, I rejoined the online assessment team as the Questionmark Coordinator and have been working in this role ever since.

Q: How did the UFS prepare you for the professional world?

A: There are numerous initiatives offered by the university that prepared me for the world of work, i.e. the onboarding and new staff orientation sessions conducted by HR; my department also gave me a clear understanding of my individual and team responsibilities, the divisional procedures and culture, and how our work contributed to the larger institutional mission and vision. I was well supported in the team and provided with the necessary resources to excel in my role. Moreover, CTL’s environment enabled me to build strong social connections that continue to be invaluable.

Q: What are your thoughts on transitioning from a UFS alumnus to a staff member?

A: Transitioning from being a UFS alumnus to a staff member was an exciting experience. There was an initial adjustment period to adapt to a nine to five routine; however, I was fortunate enough to join an amazing team led by an inspiring mentor/ line manager. As a Kovsie, you get to develop valuable skills such as optimism, hard work, and resilience; these skills were essential to thrive within the university’s fast-paced environment. Additionally, I believe that being familiar with the UFS environment and culture made it easy for me to better understand and cater for the needs of the students, drawing on my own experiences as a former student. This enabled me to perform my job diligently and effectively.

Q: Any additional comments about your experience?

A: One of my favourite moments about becoming a UFS staff member was the opportunity to work with some of my former lecturers. It was an intriguing experience, being on the other side now, shifting my perspective and seeing them as colleagues rather than just lecturers. This shift in dynamics added a special aspect to my overall experience at the university.

News Archive

The challenges of local governance highlighted at the JN Boshoff Memorial lecture
2014-08-26

 

Mr Kopung Ralikontsane
Photo: Jerry Mokoroane

The annual JN Boshoff memorial lecture was hosted by the Faculty of Economics and Management Sciences in conjunction with the Department of Public Management on 21 August 2014. Mr Kopung Ralikontsane, Director-general of the Free State Provincial Government, presented the keynote address, ‘Challenges Facing Local Government in Service Delivery’.

In his opening remarks, Mr Ralikontsane gave the background of the South African municipal structures, the legal framework within which they operate and the challenges they are currently facing. He added that “local government is a sphere at the coalface of service delivery and if this sphere fails, South Africa would have failed to be a developmental state.”

He said the Free State provincial government has made great strides in developing local communities, with millions of rands invested in various development projects such as water and sanitation, electrification, roads and storm water structures, community facilities and solid waste disposal.

Local government is still faced with other challenges, though. He pointed out that public employees are subject to greater scrutiny and increased demands from citizens. As a result, they have to provide better services, but within stricter limits on resources. Conflict arises due to changing relationships between public servants and citizens, downsizing, restructuring and contracting out of government services and activities.

Despite the various structures implemented by local government, municipalities are serving an ever-growing population in an economic decline. Regulations have been put into place to devise credible Integrated Development Plans (IDPs) to improve municipal infrastructure, build competent management teams and strong operations and increase technical capacity for effective delivery of services.

Mr Ralikontsane invited students to join local government in crafting innovative solutions. “We know the problem, but we need to encourage you to join forces with your local government and tackle them.”

Mr Kopung Ralikontsane has served in local government for two decades and also serves as Head of Administration of the Free State Government and as Cabinet Secretary.


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