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29 June 2023 | Story Refiloe Shedile | Photo Supplied
Refiloe Shedile
Refiloe Shedile is an Online Assessment Coordinator in the Centre for Teaching and Learning.

The University of the Free State (UFS) is celebrating Youth Month by showcasing the positive influence of the institution on career development. As part of this initiative, we are sharing the stories of UFS alumni who are now working at the university.

Refiloe Shedile, Online Assessment Coordinator in the Centre for Teaching and Learning (CTL), shares her UFS journey:

 

Q: Year of graduation from the UFS:

A: I completed my undergraduate degree in 2015, followed by my honours degree in 2016.

Q: Qualification obtained from the UFS:

A: My first qualification was a Bachelor of Arts (BA) degree. After that, I pursued a Bachelor of Commerce Honours qualification with specialisation in Industrial Psychology.

Q: Date of joining the UFS as a staff member:

A: I started my journey as a staff member at the UFS through an internship programme in the Centre for Teaching and Learning (CTL) on 1 June 2017.

Q: Initial job title and current job title:

A: My internship focused on technology in teaching and learning, specifically working with assessments on the Questionmark platform. After the internship, I was appointed as an assistant officer in CTL’s Writing Centre (Unit for Language Development); however, I only held this position for four months before there was an opportunity to move back to the division in which I completed my internship. In October 2018, I rejoined the online assessment team as the Questionmark Coordinator and have been working in this role ever since.

Q: How did the UFS prepare you for the professional world?

A: There are numerous initiatives offered by the university that prepared me for the world of work, i.e. the onboarding and new staff orientation sessions conducted by HR; my department also gave me a clear understanding of my individual and team responsibilities, the divisional procedures and culture, and how our work contributed to the larger institutional mission and vision. I was well supported in the team and provided with the necessary resources to excel in my role. Moreover, CTL’s environment enabled me to build strong social connections that continue to be invaluable.

Q: What are your thoughts on transitioning from a UFS alumnus to a staff member?

A: Transitioning from being a UFS alumnus to a staff member was an exciting experience. There was an initial adjustment period to adapt to a nine to five routine; however, I was fortunate enough to join an amazing team led by an inspiring mentor/ line manager. As a Kovsie, you get to develop valuable skills such as optimism, hard work, and resilience; these skills were essential to thrive within the university’s fast-paced environment. Additionally, I believe that being familiar with the UFS environment and culture made it easy for me to better understand and cater for the needs of the students, drawing on my own experiences as a former student. This enabled me to perform my job diligently and effectively.

Q: Any additional comments about your experience?

A: One of my favourite moments about becoming a UFS staff member was the opportunity to work with some of my former lecturers. It was an intriguing experience, being on the other side now, shifting my perspective and seeing them as colleagues rather than just lecturers. This shift in dynamics added a special aspect to my overall experience at the university.

News Archive

Dr Karen Lazenby appointed as Registrar: Systems and Administration
2015-11-11


Dr Karen Lazenby, Registrar: Systems and Administration

Dr Karen Lazenby, former Director: Client Service Centre at the University of Pretoria (UP), was appointed as Registrar: Systems and Administration at the University of the Free State (UFS) as from 1 November 2015. She will be responsible for student enrolment, administration and services, and International Affairs.

“We are extremely fortunate to have a person of the calibre and experience of Dr Lazenby to join the senior team to help us create a 21st century student-centred management system using the best technologies available. She is without question the leader in her field, and the UFS is delighted to have her as part of the Kovsie community,” says Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS.

Educational background

Dr Lazenby completed the BA (1992) and Honours (1993) degrees in English (cum laude) at the University of Potchefstroom before pursuing a Diploma in Tertiary Education (1996) and a Master's Degree in Computer Integrated Education (1998) at the University of Pretoria. She obtained a PhD in Education in 2003 on the topic ‘Technology and educational innovation: A case study of the virtual campus of the University of Pretoria’ and an Executive MBA from the University of Cape Town in 2006.

A track record to reckon with


Dr Lazenby started her career in higher education as a lecturer in Communication at the VaalTriangle Technikon in 1994, and was appointed as Head of Academic Staff Development the following year.  A year later, she joined Technikon SA as instructional designer at the Centre for Courseware Design and Development, and in 1997 she was appointed as Manager of Institutional Research. She was subsequently seconded to establish TSA Online and coordinate institutional technology. Dr Lazenby was appointed as a project manager at the department of Education Innovation at the University of Pretoria in 1998 where she implemented WebCT/Blackboard, online applications and payments, and student and lecturer portals (virtual campus). In 2000 she was appointed as Deputy Director: Electronic Education.

She was seconded by the UP Executive to establish the Client Service Centre in 2001 to provide integrated, efficient and effective services to students and other clients of the University. During her time as Director: Client Service Centre, she was inter alia, responsible for information and data governance, the intranet, website and call centre of the university, student recruitment, publications, application for study support, study finance, postgraduate scholarships, student accounts, payments, residence placement, access cards and parking, the graduate career office, and international student division. In 2005, she also acted as Director: Corporate Communication and Marketing.

Her vision for the UFS

“I would like to get the university's student administration to such a point that academic staff can focus on teaching and research. Streamlining the enrolment process so that we may see the necessary yield required in terms of our growth target as a university, is my other goal.” She added that capitalising on the strong international positioning of the UFS achieved by Prof Jansen, is a mission she intends to carry out. "I am grateful for the opportunity to work with Prof Jansen and the senior management team and am delighted to be part of the Kovsie community."

Dr Lazenby has published several articles and presented nineteen papers at international conferences.


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