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Capacitating students to navigate their mental health journey

16 October 2023 | Story Michelle Nöthling | Photo iStock

Commemorating World Mental Health Month 2023 — The mental health of university students is of growing global concern.

One of the largest student mental health surveys in the world – initiated by Universities South Africa (USAf) in 2020 – found that up to 20% of university students in South Africa need mental health support. The research results also show that up to 77% of students with mental health disorders are not getting help. Contributing reasons include reluctance to seek help due to lingering stigma surrounding mental health, but also limited access. With growing demand and limited capacity, one-on-one therapy does not seem to be a sustainable solution. Some of the recommendations that stem from the report are to introduce a range of digitally based self-help interventions, to provide psychoeducation about when to access help, and to offer peer-to-peer support. This is precisely what the University of the Free State (UFS) Department of Student Counselling and Development (SCD) is now implementing.

Coinciding with World Mental Health Awareness Month, SCD’s Road Map embodies a paradigm shift in student mental health support. “We want to capacitate students on their mental health journey. Following the Road Map, our students are now able to be active agents in their mental well-being,” says Dr Munita Dunn-Coetzee, SCD Director.

What exactly is this Road Map?

The SCD Road Map guides students to multiple sources of support. On the SCD website, students can delve into a wealth of self-help guides and toolkits that range from academic, emotional, and social well-being to personal challenges and psychological distress. In a commitment to expand the SCD reach beyond one-on-one sessions, the department is offering both in-person and online workshops and development programmes that can be accessed through Blackboard. Additionally, podcasts have been integrated into the SCD offerings to accommodate students' varying schedules and data constraints.

SCD has also partnered with the South African Depression and Anxiety Group (SADAG) to provide a 24/7 toll-free UFS Student Careline. The Careline can be reached in three ways: by calling 0800 00 6363, SMSing 43302, or emailing helpline@sadag.org. In a crisis, help is immediately activated, and assistance is sent to the student.

Another exciting aspect of SCD's Road Map¬ – which further integrates recommendations from the research report – is the shift from individual-centric interventions to group-based support. “We want to expand beyond individual therapy,” Dr Dunn-Coetzee says. “Although one-on-one therapy has an important place in mental health support, we are currently expanding to offer various support groups.” Through these circles of support, SCD aims to foster a culture of mutual learning, peer-to-peer connection, and collective well-being.

The Road Map therefore enables SCD to pivot toward a capacitating approach, equipping students to navigate their mental health journey in a truly collaborative model.

News Archive

National Human Trafficking Resource Line a victim-centred approach to combating crime

2017-08-24

Prof Beatri Kruger, Adjunct Professor at the
UFS Faculty of Law. Photo: Supplied

As a response to the rising number of human trafficking cases in South Africa and around the world, key role players in various fields have pulled together to come up with workable solutions on how to stop the crime and assist victims. Some of the work being done by NGOs and law enforcement agencies has been supported by insights from research conducted in communities and by academic institutions. According to Prof Beatri Kruger, Adjunct Professor of Law in the Faculty of Law at the University of the Free State and experienced researcher in human trafficking, support for victims has grown in leaps and bounds with the help of the latest technology. More and better quality information can be collected to strengthen efforts of combating the crime,” she said.

One such technological development is the national Human Trafficking Resource Line, which provides various services, including information on trafficking activities, assistance to agencies working with victims of trafficking in persons (TIP), creating a network from which data can be collected, analysed, and activities tracked, in order to ensure the best service to victims.

The resource line connects callers, often victims of TIP or anonymous tippers, to service providers in social services, law enforcement, places of safety, medical facilities, and government agencies, especially during emergencies.

Resource line a helping hand to victims
The resource line was established in 2016 and has replaced the previous helpline. This line provides more services and resources than just a helpline. Through partnerships, it works to strengthen local and national structures that can assist victims over the phone.

Call specialists are trained by Polaris, an American company using international standards and protocols. The call specialists are available 24/7 to take reports of human trafficking confidentially and anonymously. They put victims in touch with service providers for health screening, counselling, and repatriation if they are from another country, and also assist with case management.

Empowering service providers is the key to success
Support for service providers such as NGOs, safe houses, and government departments in the network is in the form of skills training programmes for staff, and a referral system in various provinces around the country. There are good referral partners in each province, as well as provincial coordinators ensuring accountability regarding cases, mobilising services for victims, and coordinating the referrals and response.

To strengthen the network further, services provided in each province are being standardised to ensure that the right people are contacted when handling cases, and that key stakeholders in each province are used. The strength of the provincial provider network is key to offering victims of human trafficking the services they need.

Human trafficking is a crime that permeates multiple academic disciplines and professions. Therefore, information collected from victims through such a helpline and collated by agencies, will assist academic institutions such as the UFS in furthering their research, while strengthening the content of academic programmes in fields such as law, law enforcement, social sciences, health sciences, and international relations.

The number to call for reporting or providing tips on TIP-related crimes and activities, is 0800 222 777.

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