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24 October 2023 | Story Carmine Nieman | Photo SUPPLIED
Carmine Nieman
Carmine Nieman, Industrial Psychology Lecturer at the University of the Free State

Opinion article by Carmine Nieman, Industrial Psychology Lecturer at the University of the Free State.


Burnout – a widely recognised concept – has gained attention since its inception in the 1970s. Research has shown that burnout occurs when individuals exhaust their coping resources due to work and personal life demands, resulting in decreased job performance and extreme fatigue. Further review revealed that burnout often results from overworking and striving for perfection, particularly in high-pressure environments with challenging professional relationships. Though not officially recognised in the fifth edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5), the literature defines burnout as a combination of emotional exhaustion, depersonalisation, and reduced personal accomplishments due to chronic work-related stress. This condition is identifiable through symptoms such as profound fatigue, loss of motivation, cynicism towards one's work, and a sense of inadequacy. Recognising burnout as a contemporary societal challenge is vital; however, in many countries, the official statistics on this topic are not even available. 

According to the literature, there are two coping strategies: positive coping, involving problem-solving and constructive appraisal, and negative coping, which leans towards managing emotions and adopting less effective coping mechanisms. Research has identified a positive correlation between negative coping and burnout, contributing to the experience of burnout among staff members who are struggling to cope personally or professionally. Stress and anxiety have inevitably also been a challenge at the University of the Free State (UFS) for years. Recent research reveals a strong link between stress and burnout, with job burnout identified as a risk factor for anxiety and stress. Thus, addressing job burnout is essential to reduce anxiety and stress symptoms among staff at the UFS, especially as we commemorate World Mental Health Awareness Month.

Mitigating the risk of burnout

Implementing early detection methods is essential to alleviate the adverse effects of burnout. Research underscores the significance of well-being in the workplace, covering emotional, psychological, physical, and behavioural aspects, to effectively manage and prevent burnout. Additionally, burnout has repercussions on personal life, leading to family issues, work-life conflict, and a diminished quality of life, underlining the importance of social support. Preventing and managing burnout entails both individual and organisational strategies. While organisations bear some responsibility, it is unrealistic to expect employees to relinquish personal responsibilities entirely. 

There are numerous research outcomes based on individual strategies. Individual strategies encompass role and boundary management, cognitive restructuring, time management, lifestyle balance, coping strategies, work pattern adjustments, social resource utilisation, and overall well-being and self-assessment. Cognitive restructuring effectively prevents burnout by transforming negative and irrational thought patterns into positive and constructive ones. Time management and planning are core skills for managing a demanding job. Lifestyle management – the balance between work and non-work roles – is increasingly relevant. Moreover, effectively coping with stress by managing thoughts and controlling the interpretation of stressful experiences helps prevent and manage burnout symptoms. Furthermore, changing work patterns is recommended, such as taking regular breaks and avoiding excessive overtime. Leveraging social resources, including support from supervisors, colleagues, family, and friends, is also vital to prevent burnout.

The organisation’s social responsibility role

Research-based strategies on the organisational level are less than on the individual level but offer valuable advice and recommendations. Organisations can contribute to burnout prevention by implementing and developing policies and initiatives. Organisations should focus on transitioning individuals from burnout to engagement by fostering energy, resilience, involvement in work tasks, and job success. Regular well-being assessments also provide insights into individual and organisational well-being and coping. Supportive organisational strategies to prevent burnout entail role clarification, goal setting, nurturing supportive management relationships, eliminating unnecessary stressors, and offering flexible work schedules. Other organisational strategies include supportive practices, job design, coaching, and wellness programmes such as those offered by the Division of Organisational Development and Employee Well-being.

Based on the cumulative insights, an effective approach to addressing and preventing burnout on both individual and organisational levels involves enhancing personal and workplace coping skills. This can be achieved by replacing negative thought patterns with constructive patterns using rational emotive behaviour therapy techniques. Additionally, implementing constructive thinking techniques towards a model that focuses on various aspects of work life can assist in managing and preventing burnout. Furthermore, implementing early detection strategies is pivotal in identifying potential issues before they escalate.

Ultimately, a combined treatment plan involving collaboration between the organisation, industrial psychologists, and individuals is recommended. Such an approach ensures effective burnout management, focusing on well-being and minimising the impact of burnout.

In conclusion, burnout is a significant concern with implications for individuals and organisations. Effective interventions and treatment plans are pivotal for safeguarding well-being. Future research should continue to explore and develop treatment plans to enhance the success and well-being of individuals and organisations.

News Archive

UFS focuses on human rights and anti-racism
2017-03-20

Description: "Bongani Majola Tags: Bongani Majola
Prof Bongani Majola and Prof Leon Wessels at
the launch of the FSHRC.
Photo: Supplied

Human rights are part of the dominant moral and political language of our time, and demand a multi-layered scholarly engagement. These discussions influence national and international relations, and set standards for political and democratic practice.

New Centre for Human Rights launched

Since the academic space is a microcosm of society at large, it is crucial that the University of the Free State (UFS) takes part in such scholarly discussions, drawing lessons and crafting solutions from these dialogues.

To this end, the new Free State Centre for Human Rights (FSCHR) was officially launched on 14 March 2017 at the Bloemfontein Campus of the UFS. Professor Bongani Majola, the newly elected chairperson of the South African Human Rights Commission (SAHRC), was the guest speaker at the event. The FSCHR began operating on 1 January 2016, under the leadership of Prof Leon Wessels, founding member of the SAHRC, as the acting director of the centre. 

A priority on the centre’s agenda will be to uphold the February 2011 post-Reitz agreement between the SAHRC and UFS, which was subsequently made an order of the Equality Court. This order compelled the UFS to establish such a centre. The centre presents new opportunities for cooperation between the UFS and SAHRC and other stakeholders to benefit the UFS and the broader community.

Anti-Racism Week marked by IRSJ

The Institute for Reconciliation and Social Justice (IRSJ), in conjunction with the newly-launched FSCHR, the Anti-Racism Network of South Africa (ARNSA), and the Arts and Culture office of Student Affairs presented an event on Friday 17 March 2017 to mark Anti-Racism Week (14-21 March) and Human Rights Day (21 March).

This second annual Anti-Racism Week sees seven days observed for all institutions, organisations, and individuals to fight racism, with each day having an assigned theme, such as ‘Be Aware’ (14 March) and ‘BeCome’ (21 March).

“Battling racism
is a life-long
commitment”
—JC van der Merwe,
Acting Director, IRSJ

JC van der Merwe, Acting Director of the IRSJ, said, “Battling racism is a life-long commitment. It is time for us to tackle the problem head-on. Anti-Racism Week gives us the platform to communicate within the university, within our communities, but also at grassroots level. The idea this year is that we all BeCome champions against racism, not just during this week, but that it will become part of everyday life on our campuses.”



Talented UFS students perform a flash mob dance prior to a collaborative event to mark Anti-Racism Week and Human Rights Day.
Video: UFS Instagram

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