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29 April 2024 | Story Valentino Ndaba | Photo Supplied
Protection Services Crime and Incident Investigation Proceedure
The UFS Crime and Incident Investigation Procedure is committed to maintaining campus safety.

In alignment to its strategic Vision 130 of fostering a safe and secure environment for all staff and students, the University of the Free State (UFS) introduced a robust Crime and Incident Investigation Procedure. This initiative underscores the institution's commitment to upholding its values of integrity, accountability, and excellence, while ensuring the well-being of its diverse community.

Jacobus van Jaarsveld, Deputy Director at Protection Services, highlighted the importance of this procedural framework, stating: “Our aim is to establish a culture of safety and accountability within the university community. By implementing this procedure, we are reaffirming our dedication to prompt and thorough investigations of all reported incidents.”

Comprehensive coverage and scope

The Procedure encompasses all UFS students, staff members, visitors, contractors, and service providers across multiple campuses and satellite sites. It addresses incidents occurring both on-campus and off-campus if they affect the university’s reputation or assets.

Ethical and professional investigations

All investigations are conducted with professionalism, impartiality, and adherence to legal and ethical standards. The principle of “innocent until proven guilty” is upheld, respecting the rights and freedoms of all individuals involved.

Students, staff members, and other stakeholders are obligated to familiarise themselves with the Procedure, promptly report incidents, cooperate with investigators, and comply with university policies and codes of conduct.

Inclusive and collaborative approach

The Procedure emphasises the importance of inclusivity, ensuring that investigative processes accommodate the needs of individuals with disabilities. It also highlights the establishment of interdepartmental service level agreements to facilitate collaboration and information-sharing among relevant departments.

Continuous improvement and monitoring

The UFS will monitor reported incidents through regular updates and crime overviews. Additionally, ongoing evaluation and refinement of the Procedure will be based on crime statistics, security risk assessments, and best practices in investigative management.

In conclusion, the implementation of the Crime and Incident Investigation Procedure represents a significant step forward in the UFS’s ongoing efforts to create a safe, supportive, and conducive environment for learning, teaching, and research. Through proactive measures and steadfast adherence to principles of integrity and accountability, the university reaffirms its commitment to excellence in all aspects of university life.

Report crime

Bloemfontein Campus Protection Services: +27 51 401 2911 or +27 51 401 2634
South Campus Protection Services: +27 51 505 1217 
Qwaqwa Campus Protection Services: +27 58 718 5460 or +27 58 718 5175

Click here to download the Crime and Incident Investigation Procedure booklet and watch the video below.

News Archive

Early diagnosis of hearing loss is important
2017-09-11

  Description: Magteld small Tags: birth defects, hearing loss, Dr Magteld Smith, Department of Otorhinolaryngology

Dr Magteld Smith, lecturer in the
Department of Otorhinolaryngology
at the University of the Free State (UFS)
Photo: Supplied


One of the most common, misunderstood and neglected birth defects in developing countries is hearing loss, which can most severely impair and have a dramatic impact of the quality of life the of the person with hearing loss. 

This is according to Dr Magteld Smith, lecturer in the Department of Otorhinolaryngology at the University of the Free State (UFS). 

“Hearing loss refers to all the different types and levels of hearing loss, from slight to profound hearing loss,” she said. 

Derived from a number of retrospective studies in South Africa, it was found 17 people a day are born with hearing loss. More than 95% of those children are born to hearing parents. This estimate excludes children and adults who lost their hearing after birth. 

According to Dr Smith, hearing loss strikes at the very essence of being human, because it hinders communication with others. To enable people to communicate with those with hearing loss, the university’s Department of South African Sign Language teaches students sign language. This year, the department enrolled 230 students. A number of these students are from the Faculty of Education. These students could from 2017 for the first time choose sign language as a subject.

“Studies have shown that important language skills are learned before the age of three because hearing and learning language are closely tied together. Brain development of the auditory pathways and language cortex is occurring in young children as they respond to auditory and visual language. In families that are part of deaf culture, these parents automatically sign from day one, so the baby is learning visual (sign) language, and the appropriate brain development is occurring.

Beskrywing: Doof readmore Sleutelwoorde: geboorte-afwykings, gehoorverlies, dr Magteld Smith, Departement Otorinolaringologie

About 230 students are enrolled for the subject, South African 
Sign Language, at the UFS. As an assignment some of the students 
were asked to design posters to create deaf awareness among 
others on campus. From the left are: Poleliso Mpahane, 
Masajin Koalepe, Ntshitsa Mosase, and Zoleka Ncamane. 
Photo: Leonie Bolleurs

“However, if a child has an undiagnosed hearing loss and the parents are unaware, the child will not receive the needed language stimulation — and the hoped-for development won’t take place. It is critical to understand that children with hearing loss have their own talents, different levels of intelligence, socioeconomic circumstances and different abilities, just like hearing children. Therefore, one size does not fit all,” Dr Smith said. 

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