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29 April 2024 | Story Valentino Ndaba | Photo Supplied
Protection Services Crime and Incident Investigation Proceedure
The UFS Crime and Incident Investigation Procedure is committed to maintaining campus safety.

In alignment to its strategic Vision 130 of fostering a safe and secure environment for all staff and students, the University of the Free State (UFS) introduced a robust Crime and Incident Investigation Procedure. This initiative underscores the institution's commitment to upholding its values of integrity, accountability, and excellence, while ensuring the well-being of its diverse community.

Jacobus van Jaarsveld, Deputy Director at Protection Services, highlighted the importance of this procedural framework, stating: “Our aim is to establish a culture of safety and accountability within the university community. By implementing this procedure, we are reaffirming our dedication to prompt and thorough investigations of all reported incidents.”

Comprehensive coverage and scope

The Procedure encompasses all UFS students, staff members, visitors, contractors, and service providers across multiple campuses and satellite sites. It addresses incidents occurring both on-campus and off-campus if they affect the university’s reputation or assets.

Ethical and professional investigations

All investigations are conducted with professionalism, impartiality, and adherence to legal and ethical standards. The principle of “innocent until proven guilty” is upheld, respecting the rights and freedoms of all individuals involved.

Students, staff members, and other stakeholders are obligated to familiarise themselves with the Procedure, promptly report incidents, cooperate with investigators, and comply with university policies and codes of conduct.

Inclusive and collaborative approach

The Procedure emphasises the importance of inclusivity, ensuring that investigative processes accommodate the needs of individuals with disabilities. It also highlights the establishment of interdepartmental service level agreements to facilitate collaboration and information-sharing among relevant departments.

Continuous improvement and monitoring

The UFS will monitor reported incidents through regular updates and crime overviews. Additionally, ongoing evaluation and refinement of the Procedure will be based on crime statistics, security risk assessments, and best practices in investigative management.

In conclusion, the implementation of the Crime and Incident Investigation Procedure represents a significant step forward in the UFS’s ongoing efforts to create a safe, supportive, and conducive environment for learning, teaching, and research. Through proactive measures and steadfast adherence to principles of integrity and accountability, the university reaffirms its commitment to excellence in all aspects of university life.

Report crime

Bloemfontein Campus Protection Services: +27 51 401 2911 or +27 51 401 2634
South Campus Protection Services: +27 51 505 1217 
Qwaqwa Campus Protection Services: +27 58 718 5460 or +27 58 718 5175

Click here to download the Crime and Incident Investigation Procedure booklet and watch the video below.

News Archive

UFS departments receive recognition for quality work from MACE
2017-12-07


 Description: 2017 MACE winners Tags: 2017 MACE winners 

The team from the Department of Communication and Brand Management,
UFS Marketing and Institutional Advancement who received awards at the
2017 Annual National MACE Congress.
Photo: Supplied

The Departments of Communication and Brand Management, UFS Marketing, and Institutional Advancement collectively won 16 awards during the 2017 Excellence Awards presented by the National Association of Marketing, Advancement, and Communication in Education (MACE), which took place in Johannesburg on 30 November 2017.  

Shared experiences and best practices 
The awards ceremony is part of the MACE Annual National Congress, which took place from 29 November to 1 December 2017 at the Wits School of Governance. The MACE Congress is a platform on which experts from the fields of marketing, advancement, and communication share experiences and best practices. This year’s programme included speakers such Basetsana Kumalo, CEO of Basetsana Woman Investment Holdings and a former Miss South Africa (1994), and first runner-up in the Miss World Pageant, Saint-Francis Tohlang, independent trend analyst and writer, Emma Sadleir, founder of the Digital Law Co and Leanne Manas, multiple award-winning TV presenter. 

Celebrating successes
Lacea Loader, Director of the Department of Communication and Brand Management at the University of the Free State, received an Award of Excellence Gold for the UFS Graduations Ceremonies Communication Strategy and an Award of Excellence for the UFS Rector’s inauguration and welcoming ceremonies. 

Mamosa Makaya, Deputy Director: Integrated Communication received two Merit Awards for, respectively, the Dumela newsletter and the Visitor’s Guide. Jóhann Thormählen, former employee in the department’s Internal Communication Unit, received an Award of Merit for the Wayde van Niekerk Campaign and an Award of Excellence Gold for the Student Newsletter. Thabo Kessah, also from Internal Communication, on the UFS Qwaqwa Campus, received an Award of Merit for the UFS Qwaqwa Campus Open Day video.  

"I am extremely proud of what we
have achieved this year and of
the quality and standard of the
work produced."

Martie Nortjé, Assistant Director of the Unit for Branding and Merchandise received an Award of Merit for KovsieGear Qwaqwa: Live the brand and set the trend. Leonie Bolleurs, Assistant Director of the Unit for Internal Communication received two Awards of Merit, for respectively, the UFS Schools Marketing Video and the UFS Corporate Profile and UFS Fingertips brochures. 

Ilze Bakkes from UFS Marketing received the Chairperson’s Award of Excellence for her entry, Top Achievers Early Bird Registration. The award is for the highest-scoring entry across all divisions. She also brought home the Award of Excellence Gold for Registration branding and communication – The Lighthouse Campaign, the Award of Excellence Gold for the Kick-Start Your “I-Want-To-B” Grade 9 Subject Choice Booklet and the Award of Excellence Gold for the Top Achievers Early Bird Registration project. Chantel Koller, also from UFS Marketing, received an Award of Merit for her Star of Stars Competition entry. 

The Institutional Advancement (IA): Alumni event planning committee received an Award of Excellence Gold for their entry: Chancellor’s Distinguished Alumni Awards Dinner. The committee consisted of Helen Namponya, Ntokozo Nkabinde, Tertia de Bruin, Nhlanhla Modzanane, and Elmada Kemp.

IABC Africa Award
“This is the second year in a row that the department has received so many accolades from its peers at MACE. I am extremely proud of what we have achieved this year and of the quality and standard of the work produced. The fact that we were also again acknowledged by the Africa Chapter of the International Association of Business Communicators (IABC) is also commendable,” said Loader. She is also the National Chairperson of MACE. 

Earlier this year, the Department of Communication and Brand Management received an IABC Africa Award of Excellence for the UFS 2017 Winter Graduation Ceremonies Communication Strategy from the International Association for Business Communicators (IABC). Loader collected the award during the Silver Quill Awards ceremony on 3 November 2017 in Cape Town.

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