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Protection Services Crime and Incident Investigation Proceedure
The UFS Crime and Incident Investigation Procedure is committed to maintaining campus safety.

In alignment to its strategic Vision 130 of fostering a safe and secure environment for all staff and students, the University of the Free State (UFS) introduced a robust Crime and Incident Investigation Procedure. This initiative underscores the institution's commitment to upholding its values of integrity, accountability, and excellence, while ensuring the well-being of its diverse community.

Jacobus van Jaarsveld, Deputy Director at Protection Services, highlighted the importance of this procedural framework, stating: “Our aim is to establish a culture of safety and accountability within the university community. By implementing this procedure, we are reaffirming our dedication to prompt and thorough investigations of all reported incidents.”

Comprehensive coverage and scope

The Procedure encompasses all UFS students, staff members, visitors, contractors, and service providers across multiple campuses and satellite sites. It addresses incidents occurring both on-campus and off-campus if they affect the university’s reputation or assets.

Ethical and professional investigations

All investigations are conducted with professionalism, impartiality, and adherence to legal and ethical standards. The principle of “innocent until proven guilty” is upheld, respecting the rights and freedoms of all individuals involved.

Students, staff members, and other stakeholders are obligated to familiarise themselves with the Procedure, promptly report incidents, cooperate with investigators, and comply with university policies and codes of conduct.

Inclusive and collaborative approach

The Procedure emphasises the importance of inclusivity, ensuring that investigative processes accommodate the needs of individuals with disabilities. It also highlights the establishment of interdepartmental service level agreements to facilitate collaboration and information-sharing among relevant departments.

Continuous improvement and monitoring

The UFS will monitor reported incidents through regular updates and crime overviews. Additionally, ongoing evaluation and refinement of the Procedure will be based on crime statistics, security risk assessments, and best practices in investigative management.

In conclusion, the implementation of the Crime and Incident Investigation Procedure represents a significant step forward in the UFS’s ongoing efforts to create a safe, supportive, and conducive environment for learning, teaching, and research. Through proactive measures and steadfast adherence to principles of integrity and accountability, the university reaffirms its commitment to excellence in all aspects of university life.

Report crime

Bloemfontein Campus Protection Services: +27 51 401 2911 or +27 51 401 2634
South Campus Protection Services: +27 51 505 1217 
Qwaqwa Campus Protection Services: +27 58 718 5460 or +27 58 718 5175

Click here to download the Crime and Incident Investigation Procedure booklet and watch the video below.

News Archive

UFS registration process is proceeding well
2011-01-11

Ms Belinda Venter and her daughter, Stacey Venter, second year student in Consumer Sciences, registering online with the help of Donovan Nell, student assistant and currently a third-year student in Computer Sciences at the UFS.
- Photo: Leonie Bolleurs

The university implemented an online registrations process for senior students this year. “We are one of the first universities in the country where students can do the entire registration process online themselves. The advantage of this new turn in the registration process at the university is that students can register from the comfort of their homes or even from any place in the world,” says Prof. Niel Viljoen, Vice-Rector: Operations at the UFS.

Senior students who experienced problems during the registration programme from 1 November 2010 to 4 January 2011, have the opportunity to, within a programme, address these problems as from 5-12 January 2011. During this period UFS staff members will be available to assist students to register electronically.

However, senior students can still register online after 12 January until 28 January 2011.

The registration process of first-time entering first-year students is also proceeding well. Although a large number of applications for late registration have been received, it can be handled without difficulty.

First-year students are welcomed by Prof. Jonathan Jansen, Vice-Chancellor and Rector of the UFS, on Friday, 14 January and Saturday 15 January 2011 at 09:00 in the Callie Human Centre.

From 17- 21 January 2011, first-year students will receive academic advice at the Callie Human Centre, where after they will be referred for self-registration. These processes will take place according to the scheduled timetable, which appears in the Kovsie Guide. The Kovsie Guide was sent to first-year students, and is also available on the UFS webpage (www.ufs.ac.za/register2011).

The registration process for the Qwaqwa Campus is from 17-21 January 2011 for first-time entering first-year students and from 17-28 January 2011 for senior students.

According to personnel at the registration help desk, the following problems are reported the most frequently:

  • Forgotten or expired passwords: Students are requested to contact 051 401 2442 to report this problem.
  • Outstanding registration fees, which lead to the specific student’s account being blocked: Students are requested to contact 051 401 2806 for help in this regard.
  • If information regarding module codes is required, the relevant faculty can be visited for academic advice.


Classes on the Main and Qwaqwa Campuses will start on Monday, 24 January 2011.

 

Media Release
11 January 2011
Issued by: Lacea Loader
Director: Strategic Communication (actg)
Tel: 051  401 2584
Cell: 083 645 2454
E-mail: news@ufs.ac.za

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