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29 April 2024 | Story Valentino Ndaba | Photo Supplied
Protection Services Crime and Incident Investigation Proceedure
The UFS Crime and Incident Investigation Procedure is committed to maintaining campus safety.

In alignment to its strategic Vision 130 of fostering a safe and secure environment for all staff and students, the University of the Free State (UFS) introduced a robust Crime and Incident Investigation Procedure. This initiative underscores the institution's commitment to upholding its values of integrity, accountability, and excellence, while ensuring the well-being of its diverse community.

Jacobus van Jaarsveld, Deputy Director at Protection Services, highlighted the importance of this procedural framework, stating: “Our aim is to establish a culture of safety and accountability within the university community. By implementing this procedure, we are reaffirming our dedication to prompt and thorough investigations of all reported incidents.”

Comprehensive coverage and scope

The Procedure encompasses all UFS students, staff members, visitors, contractors, and service providers across multiple campuses and satellite sites. It addresses incidents occurring both on-campus and off-campus if they affect the university’s reputation or assets.

Ethical and professional investigations

All investigations are conducted with professionalism, impartiality, and adherence to legal and ethical standards. The principle of “innocent until proven guilty” is upheld, respecting the rights and freedoms of all individuals involved.

Students, staff members, and other stakeholders are obligated to familiarise themselves with the Procedure, promptly report incidents, cooperate with investigators, and comply with university policies and codes of conduct.

Inclusive and collaborative approach

The Procedure emphasises the importance of inclusivity, ensuring that investigative processes accommodate the needs of individuals with disabilities. It also highlights the establishment of interdepartmental service level agreements to facilitate collaboration and information-sharing among relevant departments.

Continuous improvement and monitoring

The UFS will monitor reported incidents through regular updates and crime overviews. Additionally, ongoing evaluation and refinement of the Procedure will be based on crime statistics, security risk assessments, and best practices in investigative management.

In conclusion, the implementation of the Crime and Incident Investigation Procedure represents a significant step forward in the UFS’s ongoing efforts to create a safe, supportive, and conducive environment for learning, teaching, and research. Through proactive measures and steadfast adherence to principles of integrity and accountability, the university reaffirms its commitment to excellence in all aspects of university life.

Report crime

Bloemfontein Campus Protection Services: +27 51 401 2911 or +27 51 401 2634
South Campus Protection Services: +27 51 505 1217 
Qwaqwa Campus Protection Services: +27 58 718 5460 or +27 58 718 5175

Click here to download the Crime and Incident Investigation Procedure booklet and watch the video below.

News Archive

New Visitors Centre opened
2015-01-05

From the left: Mamosa Makaya, Deputy Director: Integrated Communication; Prof Corli Witthuhn, Vice-Rector: Research; and Lacea Loader, Director: Communication and Brand Management at the opening of the Visitors Centre.

Welcoming point to the Bloemfontein Campus for national and international visitors

Each year our university welcomes numerous visitors onto the Bloemfontein Campus – be they conference delegates, prospective students, parents or service providers. As part of the university’s greater plan of access control and securing the campus for its staff, students and visitors, a Visitors Centre was built at the DF Malherbe gate. The Department of Communication and Brand Management officially opened the new Visitors Centre on 27 November 2014.

In partnership with Protection Services, visitors are now registered and issued with temporary cards to gain access to various parts of the campus. Visitors will also be able to obtain directions and a copy of the campus map at the centre.

The design of the building not only lends a modern, spacious feeling to the centre, but supports green energy as well. Also located at the Visitors Centre is the university switchboard which is the first point of contact for enquiries.

The centre will in future be the welcoming point for larger delegations and visiting groups, nationally and internationally.

For enquiries about the Visitors Centre contact: Mamosa Makaya, Deputy Director: Integrated Communication, at +27(0)51 401 9188 or email makayam@ufs.ac.za.

Visitors Centre front desk: +27(0)51 401 7766.

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