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29 April 2024 | Story Valentino Ndaba | Photo Supplied
Protection Services Crime and Incident Investigation Proceedure
The UFS Crime and Incident Investigation Procedure is committed to maintaining campus safety.

In alignment to its strategic Vision 130 of fostering a safe and secure environment for all staff and students, the University of the Free State (UFS) introduced a robust Crime and Incident Investigation Procedure. This initiative underscores the institution's commitment to upholding its values of integrity, accountability, and excellence, while ensuring the well-being of its diverse community.

Jacobus van Jaarsveld, Deputy Director at Protection Services, highlighted the importance of this procedural framework, stating: “Our aim is to establish a culture of safety and accountability within the university community. By implementing this procedure, we are reaffirming our dedication to prompt and thorough investigations of all reported incidents.”

Comprehensive coverage and scope

The Procedure encompasses all UFS students, staff members, visitors, contractors, and service providers across multiple campuses and satellite sites. It addresses incidents occurring both on-campus and off-campus if they affect the university’s reputation or assets.

Ethical and professional investigations

All investigations are conducted with professionalism, impartiality, and adherence to legal and ethical standards. The principle of “innocent until proven guilty” is upheld, respecting the rights and freedoms of all individuals involved.

Students, staff members, and other stakeholders are obligated to familiarise themselves with the Procedure, promptly report incidents, cooperate with investigators, and comply with university policies and codes of conduct.

Inclusive and collaborative approach

The Procedure emphasises the importance of inclusivity, ensuring that investigative processes accommodate the needs of individuals with disabilities. It also highlights the establishment of interdepartmental service level agreements to facilitate collaboration and information-sharing among relevant departments.

Continuous improvement and monitoring

The UFS will monitor reported incidents through regular updates and crime overviews. Additionally, ongoing evaluation and refinement of the Procedure will be based on crime statistics, security risk assessments, and best practices in investigative management.

In conclusion, the implementation of the Crime and Incident Investigation Procedure represents a significant step forward in the UFS’s ongoing efforts to create a safe, supportive, and conducive environment for learning, teaching, and research. Through proactive measures and steadfast adherence to principles of integrity and accountability, the university reaffirms its commitment to excellence in all aspects of university life.

Report crime

Bloemfontein Campus Protection Services: +27 51 401 2911 or +27 51 401 2634
South Campus Protection Services: +27 51 505 1217 
Qwaqwa Campus Protection Services: +27 58 718 5460 or +27 58 718 5175

Click here to download the Crime and Incident Investigation Procedure booklet and watch the video below.

News Archive

UFS Ground Studies Laboratory receives accreditation to international standard
2016-03-18

Description: IGS Tags: IGS

Lore-Mari Deysel, Deputy-Director of the institute for Groundwater Studies.
Photo: Charl Devenish

The Institute for Groundwater Studies (IGS) Laboratory at the University of the Free State is on equal footing with international testing labs. With its accreditation in March 2016 by SANAS (South African National Accreditation System), the IGS Laboratory now officially meets global standards.

Quality of water

The IGS Laboratory mainly analyses the quality of water samples. When it was originally established in 1989, the lab’s central function was to conduct testing for researchers at the institute itself. “After the public and water boards realised their need to analyse water samples, the IGS Laboratory expanded to deliver a service to these clients,” says Lore-Mari Deysel, Deputy-Director of the institute.

Since suppliers and regulatory authorities will not accept test or calibration results from a lab that is not accredited, the IGS initiated the accreditation process.

Accreditation to international standard


In order to be deemed technically competent and able to receive accreditation, labs must meet the ISO/IEC 17025 standard. ISO/IEC 17025 was first issued in 1999 by the ISO (International Organization for Standardization) and the IEC (International Electrotechnical Commission).According to Deysel, this is the single most important standard for calibration and testing laboratories around the world.

“Laboratories that are accredited to this international standard have demonstrated that they are technically competent and able to produce precise and accurate test and/or calibration data. Furthermore, it demonstrates that the university has the capacity to supply valuable and reliable services alongside the academy,” Deysel says.

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