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29 April 2024 | Story Valentino Ndaba | Photo Supplied
Protection Services Crime and Incident Investigation Proceedure
The UFS Crime and Incident Investigation Procedure is committed to maintaining campus safety.

In alignment to its strategic Vision 130 of fostering a safe and secure environment for all staff and students, the University of the Free State (UFS) introduced a robust Crime and Incident Investigation Procedure. This initiative underscores the institution's commitment to upholding its values of integrity, accountability, and excellence, while ensuring the well-being of its diverse community.

Jacobus van Jaarsveld, Deputy Director at Protection Services, highlighted the importance of this procedural framework, stating: “Our aim is to establish a culture of safety and accountability within the university community. By implementing this procedure, we are reaffirming our dedication to prompt and thorough investigations of all reported incidents.”

Comprehensive coverage and scope

The Procedure encompasses all UFS students, staff members, visitors, contractors, and service providers across multiple campuses and satellite sites. It addresses incidents occurring both on-campus and off-campus if they affect the university’s reputation or assets.

Ethical and professional investigations

All investigations are conducted with professionalism, impartiality, and adherence to legal and ethical standards. The principle of “innocent until proven guilty” is upheld, respecting the rights and freedoms of all individuals involved.

Students, staff members, and other stakeholders are obligated to familiarise themselves with the Procedure, promptly report incidents, cooperate with investigators, and comply with university policies and codes of conduct.

Inclusive and collaborative approach

The Procedure emphasises the importance of inclusivity, ensuring that investigative processes accommodate the needs of individuals with disabilities. It also highlights the establishment of interdepartmental service level agreements to facilitate collaboration and information-sharing among relevant departments.

Continuous improvement and monitoring

The UFS will monitor reported incidents through regular updates and crime overviews. Additionally, ongoing evaluation and refinement of the Procedure will be based on crime statistics, security risk assessments, and best practices in investigative management.

In conclusion, the implementation of the Crime and Incident Investigation Procedure represents a significant step forward in the UFS’s ongoing efforts to create a safe, supportive, and conducive environment for learning, teaching, and research. Through proactive measures and steadfast adherence to principles of integrity and accountability, the university reaffirms its commitment to excellence in all aspects of university life.

Report crime

Bloemfontein Campus Protection Services: +27 51 401 2911 or +27 51 401 2634
South Campus Protection Services: +27 51 505 1217 
Qwaqwa Campus Protection Services: +27 58 718 5460 or +27 58 718 5175

Click here to download the Crime and Incident Investigation Procedure booklet and watch the video below.

News Archive

Hearing loss a silent public health crisis in South Africa
2017-03-27

Description: Hearing loss a silent public health crisis in South Africa Tags: Hearing, Deaf, World Hearing Day
Dr Magteld Smith engages on the topic of hearing loss
and how it coincides with the commemoration of
World Hearing awareness during the month of March.
Photo: Oteng Mpete 

Communication is a principal challenge for people with hearing loss. It can be difficult to negotiate everyday interactions, whether in the workplace, on the street, in classrooms, courts, during consultations with health professionals, or even when contacting the police. The World Health Organisation’s (WHO) World Hearing Day is an annual advocacy event held each year on 3 March to raise awareness and promote ear and hearing care across the world. In many countries this awareness campaign usually starts on 3 March but many continue to create awareness for the full month of March. 

Hearing loss is a global reality
According to Dr Magteld Smith, a researcher at the University of the Free State (UFS) School of Medicine’s Department of Otorhinolaryngology, unaddressed hearing loss poses a high cost for the economy globally and has a significant impact on the lives of those affected. Interventions to address hearing loss are available in South Africa but are not accessible or affordable for most citizens. This is partly because not only persons with hearing loss but also people with disabilities experience barriers in accessing services that many of us take for granted, including health, education, employment, and transport as well as information. These difficulties are exacerbated in less-advantaged communities.

“WHO estimates that there are more than 360 million persons with hearing loss globally. The statistics in South Africa are unreliable due to the different definitions used by Statistics South Africa and the absence of training of the officials who conduct and collect statistics concerning hearing loss in South Africa,” says Dr Smith. 

According to Dr Smith, analysis from retrospective studies reflects that about 17 out of 1 000 infants are born daily in South Africa with severe to profound hearing loss. However, Dr Smith states that the number could be higher because of late diagnosis, high levels of undiagnosed and untreated hearing loss. This excludes young adults, adults and the elderly as well as children with acquired (become deaf after birth) hearing loss.

Crisis that needs urgent intervention 
Dr Smith says hearing loss is an emergency which the South African government fails to prioritise. She says that research published confirms that the risk compounding the projected increase in hearing loss that comes with an ageing population. This is a looming and silent public-health crisis.
She believes that the government should take urgent action to align research-spending with the current and projected size and impact of hearing loss. It should also collaborate across related conditions, such as vision, neurodegenerative diseases and neurological conditions. Furthermore, the government needs, and is obligated, to deliver more accessible and integrated services and develop quality standards that take account of the whole pathway – linking public health, clinical and social needs.

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