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The University of the Free State (UFS) wishes to confirm that the following financial concessions have been made to enable students to register for the 2024 academic year:
- Students with confirmed NSFAS funding:
- Students with a confirmed National Student Financial Aid Scheme (NSFAS) funding allocation for 2024 with a debt of R20 000 and less may register fully without making any payments.
- First-time entering students (FTENS) with a confirmed NSFAS funding allocation for 2024 may register fully without any payments.
- Students with a confirmed NSFAS funding allocation for 2024 with a debt of R30 000 and less may register provisionally and pay the required fees* for provisional registration.
- South African self-paying (NON-NSFAS) students:
- SA students with a debt of up to R500 may register fully without making any payments.
- SA students with a debt of up to R30 000 may register provisionally and pay the required fees* for provisional registration.
- FTENS not on UFS funded list:
- Students who are not on the funded list but report that they have been approved on their portal must contact our
Financial Aid Offices urgently so that the university can escalate to NSFAS.
The university will have continuous engagement with the National Financial Aid Scheme (NSFAS) to resolve outstanding matters. The university’s Financial Working Group (FWG) will meet regularly to determine how it can best assist students taking into consideration the financial constraints of the university.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |