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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Kovsies offer prospective students countless opportunities at Open Day
2017-05-16

Description: Bloem Open Day 2017  Tags: Bloem Open Day 2017

The University of the Free State Bloemfontein
Campus opened its doors to prospective 2018
students at this year’s Open Day to learn what
being a Kovsie entails.
Photo: Johan Roux

Photo Gallery
Video

“It is important for us not to be stressed or confused, as you need to understand where your passion lies.”

These were the encouraging words of Prof Francis Petersen, Vice-Chancellor and Rector of the University of the Free State (UFS), to the learners in the Callie Human Centre on the Bloemfontein Campus during this year’s Open Day on 13 May 2017.

Prospective learners, teachers, as well as parents came out in numbers to learn and see what the UFS has to offer. The audience was also set ‘In the Mood’ by the enchanting voices of the Swing-City band.

UFS represent diversity, inclusivity as well as academic excellence

Prof Petersen highlighted the importance of the values which the UFS stands for, namely diversity, inclusivity, and academic excellence, as vital reasons why learners should consider coming to the UFS.

“We believe that innovation is part of the curriculum, it is part of the way we do things, and it is also embedded as a key attribute that we will expose potential Kovsie students to,” he said.

Mpho Maloka, a parent from Welkom, says: “It (the UFS) represents the Free State and it is home-brewed. We want our kids to have the best education, and with many of my colleagues that graduated from the UFS, you can see the quality, the enthusiasm, and the success that comes from this university.”

Graduates to impact society through innovation

Prof Petersen said that the UFS will not only develop them as individuals, but will also assist them in making a contribution to society. “If you really want to have an excellent degree, well-rounded exposure to Kovsie life, make an impact on society through innovative thought, and also have the value of being exposed to a richness of diversity, then Kovsies is the place to be.”

Sergio Abdiziet, a learner from Heidedal, said that he’d like to be part of the UFS, because it is one of the best universities in the country.

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