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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

HEMIS training ‘shares insights across institutions’, says Prof Petersen
2017-08-22

 Description: HEMIS training ‘shares insights across institutions’ Tags: HEMIS training ‘shares insights across institutions’

UFS Rector and Vice-Chancellor Prof Francis Petersen
presents the welcoming address at the 2017 HEMIS Institute
in Bloemfontein.
Photo: Eugene Seegers

Higher education institutions such as universities need information and accurate data to make critically important management decisions. Prof Francis Petersen, Rector and Vice-Chancellor of the University of the Free State (UFS), expressed these sentiments during his introduction at the 2017 HEMIS Institute recently held in Bloemfontein.

Reporting a critical part of HE practice
The Department of Higher Education and Training (DHET) uses its Higher Education Management Information System (HEMIS) to manage and verify performance data from Higher Education Institutions (HEIs) regarding four crucial datasets, namely students, staff, space, and postdoctoral information and research fellows. HEMIS data is collected for quality control, funding, and planning purposes, in particular for steering the system and for monitoring the sector. This data must then be audited, since it is used for subsidy allocations to HEIs.

“Institutional reporting on aspects of what we do as public universities is a critical part of practice in Higher Education,” said Prof Petersen. He added, “Whether about insourcing statistics, … student accommodation, or transformation and indicators within that domain, it’s really all about accurate data with which informed, evidence-based decisions can be made. This HEMIS Institute 2017 ultimately enables us to share insights across institutions, which can grow and strengthen the sector as a whole.”

‘It’s about accurate data with
which informed decisions can
be made’—Prof Francis Petersen

Public and private HEIs attend training alongside government reps
The Institutional Information Systems Unit of the Directorate for Institutional Research and Academic Planning (DIRAP) hosted and presented the Southern African Association for Institutional Research (SAAIR) HEMIS Foundations workshop and the annual HEMIS Institute in Bloemfontein. These training opportunities were attended by university data managers and representatives from 26 public and private HEIs, as well as representatives from the Council on Higher Education (CHE), DHET, and the Namibian National Council for Higher Education (NCHE). The Foundations workshop was designed to assist those new to the platform to be better acquainted with this data management tool, while the two-day Institute was structured to answer complex questions and address issues around the use of the relevant reporting structures and software.

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