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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Qwaqwa Campus announces 2017/2018 SRC
2017-09-06

Description: QQ campus SRC Tags: Qwaqwa Campus, SRC,Sasco, Prakash Naidoo 

Newly-elected SRC President, Masopha Hlalele, leading a
ceremonial walk to the SRC chambers for the first sitting
of the SRC.With him is the Director: Student Affairs,
Temba Hlasho;IEA Chairperson, Grey Magaiza; and
Campus Principal, Prof Prakash Naidoo.
Photo: Thabo Kessah


The 2017/2018 Student Representative Council (SRC) elections on the Qwaqwa Campus of the University of the Free State (UFS) have been declared free, fair, and credible. This was announced by the Chairperson of the institutional Independent Electoral Agency (IEA), Grey Magaiza, during the official announcement of the results and the hand-over ceremony held on 4 September 2017. 

“We had an average voter turnout of 52% per elective portfolio, thus making it arguably one of the highest in the country. Compared to last year, there was a 15% increase notwithstanding the 23% increase in the student population,” he said.  
In congratulating the newly-elected SRC, the Director of Student Affairs, Temba Hlasho, challenged the student leaders to leave the campus intact and fully sustainable for future generations.
“You are now faced with the mammoth task of understanding your role in developing an ethical and moral leadership that will help to sustain the university academically, financially, and beyond.”
In his response, the new SRC President, Masopha Hlalele, acknowledged the role played by the previous SRC, and said they were prepared to usher in a new phase of turning each student into a proud ambassador of the campus.

“We will be ushering in a new phase where all students will be the focus of the SRC. This will be a phase where students will not discriminate against each other, but appreciate each other’s differences and become ambassadors,” he said.

The South African Students’ Congress (Sasco) won all seven elective seats with an average of 62.5%.

Elective portfolios:

President: Masopha Hlalele 
Deputy President: Sakhile Mnguni 
Secretary General:  Mawande Mazibuko 
Treasurer General:  Mafusi Mosia 
Media and Publicity:  Khethukuthula Thusi 
Student Development and Environmental Affairs: Mbali Ndlovu 
Politics and Transformation: Promise Mofokeng

Ex officio portfolios:

Arts and Culture: Khulani Mhlongo 
Religious Affairs: Ndamulelo Muthaki, 
RAG, Community and Dialogue: Mafeka Tshabalala 
Residence and Catering Affairs: Thato Moloi  
Sports Affairs: Sibusiso Nsibande
Academic Affairs: Mamokete Tamo
Off-Campus: Khethwa Mngezi 

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