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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Ground-breaking project scores Renewable Energy Award
2017-10-29

Description: ' 000 University Estates award Tags: University Estates award 

Marcel Theron, Former President: HEFMA; Nico van Rensburg, Senior Director:
University Estates (UFS); and Maureen Khati, Project Manager: Facilities
Planning (UFS) attending the HEFMA awards ceremony in Pretoria.
Photo: Supplied

University Estates at the University of the Free State (UFS) were recently awarded for their amazing initiative to install and operate photovoltaic (PV) and greywater systems on all three of its campuses. They were awarded by the Higher Education Facilities Management Association of Southern Africa (HEFMA), an association of facilities managers operating in the higher-education sector in the Southern African region. All universities and universities of technology in the country form part of this association, which promotes excellence in the planning, construction, maintenance, operations, and administration of educational facilities.

Nico van Rensburg, Senior Director of University Estates, says, “I want to thank HEFMA for this amazing award which motivates for much more and also opens up the doors for so many more opportunities.”

Solar and greywater systems installed at various buildings

In December 2016, 26 solar-driven LED street-light poles and a greywater system were installed at the Legae Residence on the South Campus. Greywater is made up of bath, shower, and bathroom sink water. The water is reused for toilet flushing, as well as for irrigation purposes.

On the Bloemfontein and Qwaqwa Campuses, the computer laboratories as well as the Thakaneng Bridge Student Centre and the expected Afromontane Research Centre have freestanding solar solutions mounted on their roofs. These systems are designed to operate independently of the power grid (Eskom) during sunlight hours when the PV solar panels are heated by the sun.

Teamwork equals ground-breaking results

“This was truly a team effort with a variety of role players who contributed,” says Van Rensburg. He believes that higher education can do more to make use of other environmentally sustainable initiatives, and to go beyond just erecting and renovating buildings.

The UFS executive management is also extremely proud of the team that were involved in the project. Prof Nicky Morgan, former Vice-Rector: Operations, says, “It’s been extraordinary what we could achieve at all three campuses with such a small team.” Nadeem Gafieldien, Director: Property Services at Stellenbosch University, showered the UFS with praise. “This is truly ground-breaking for Higher Education (HE) and you are truly leaders in these renewable energy projects in the HE sector.” He says we need to demonstrate to other institutions in the HE sector that this is the future and that it makes the institutions both environmentally and financially sustainable.

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