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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Kovsies Star of Stars gives back to communities that need it most
2017-01-15

Description: ' 000 A StarOfStars Finalists Tags: StarOfStars Finalists

The 11 Kovsie Star of Stars finalists.
Photo: Charl Devenish

Description: ' 000 A StarOfStars Winner Tags: A StarOfStars Winner

"Doctor" Tshepo Thajane, the 2017 Kovsie Star of Stars.
Photo: Charl Devenish

Starting in 2016, the UFS Marketing department embarked on a project designed to help learners from less fortunate backgrounds to discover their potential. This competition, dubbed Kovsies Star of Stars, recognises excellence in some of the most disadvantaged schools in the Free State. C-Squared Group, a black-owned and -managed agency, is partnering with the UFS in this endeavour. Amongst many other prizes on offer, the winner is awarded a full bursary to study at the UFS.

For the first year, two of the five Free State districts were identified, namely Xhariep and Motheo. Grade 11 and Grade 12 learners were invited to participate in 2016, the winner being announced at a gala event on the Bloemfontein Campus early in 2017, with Success Lekabe as host for the evening.

Nomonde Mbadi, Director of UFS Marketing, says of the contestants, “All 11 Star of Stars finalists had one thing to say that gave the judges goose bumps, and that was: ‘We want to give back to our community.’ This is truly commendable.”

"Doctor" Tshepo Thajane, from Lefikeng Secondary School in Botshabelo, was selected as the winner of the inaugural Kovsies Star of Stars competition. He is pursuing a degree in Actuarial Sciences, and will be a Karee resident. He says, “I loved UFS before I even came here, because of the respect I was shown. And I really didn’t think I would win; it just came as a surprise to me.”

Lebohang Lesenyeho, from Kgauho Secondary School (Botshabelo), had a special word for the organisers. “I would be very honoured if you could include a message to them. We really thank them for this opportunity.”

It is hoped the competition will garner the support of financial sponsors and be expanded to include learners from Grade 9, 10, 11, and 12 across all five districts in the Free State province.

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