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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

UFS Faculty of Law helps to establish a FS Forum on Human Trafficking
2009-10-12

The Unit for Children’s Rights in the Faculty of Law at the University of the Free State (UFS) is a member of the Trafficking Action Group that recently hosted an Indaba on Human Trafficking in Bloemfontein.

Adv. Beatri Kruger from the Department of Criminal and Medical Law and the Unit for Children’s Rights at the UFS gave a presentation at the Indaba on the South African legal response to combating human trafficking. Prof. Susan Kreston, Research Fellow at the Centre for Psychology and the Law at the UFS, was also a speaker at this event. She spoke, amongst others, about trafficking between South Africa and neighbouring countries and also gave some practical guidelines on how to prevent human trafficking.

Apart from creating awareness, various role players identified cases of human trafficking, which led the Indaba to realise that this crime is prevalent in the Free State, especially in Bloemfontein. Many problems that need to be addressed were identified at the Indaba. Consequently, a forum consisting of the most relevant role players was mobilised to proceed with the work to realise the goal of handling complicated human trafficking cases effectively.

The three-day Indaba was attended by more than 120 delegates from various key governmental departments such as the SAPS, Social Development, Health, Immigration and several civil societies, including Child Welfare Bloemfontein/Childline, Famsa, the Thuthuzela Centre, the Free State Network on Violence against Women, the Aurora Clinic, academia from the UFS, various churches and private-sector businesses.

At the event were, from the left: Ms Matshidiso Ntsiuoa from Childline Free State and Child Welfare Bloemfontein; Adv. Beatri Kruger from the Department of Criminal and Medical Law at the UFS; Ms Zine Mogorosi, Absa Regional Manager: Marketing, Communications and Corporate Affairs; Ms Motsedisi Shale from Lesotho Save the Children/Childline Lesotho; and Pastor Busi Khumalo from the Seventh Day Adventist Church.
Photo: Leonie Bolleurs

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