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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

US ambassador impressed by the UFS class of 2010
2010-01-19

 Mr Donald Gips

 “Students should learn to look beyond themselves to break up the barriers that keep them apart as human beings.”

This was the message of the USA ambassador to South Africa, Mr Donald Gips (pictured), to the first-year students who had enrolled at the university for the first time, during the grand opening of the Get Success@UFS Week at the University of the Free State (UFS) in Bloemfontein.

“Take the advantage of the opportunities you have here to grow outside yourselves, to prove the value of diversity and make this university a place where you will grow as an individual; and also contribute back to the community,” he said.

He said the UFS was a beautiful campus undertaking an incredible mission to change the face of South Africa.

“It is incredible and exciting to listen to the energy and to see the enthusiasm of all the students here to make this one of the best universities in the country and setting an example to the world,” he said.

On transformation at higher education institutions, Ambassador Gips said that, just like in the USA, transformation was incredibly difficult.

“It is an ongoing project that everyone has to keep working towards,” he said. “But I am quite convinced that being here today and watching the students and professors tackle this challenge, this university will succeed.”

Addressing the new students, the Rector and Vice-Chancellor of the UFS, Prof. Jonathan Jansen, quoted from one of the famous speeches by the great Martin Luther King Jr. and asked the question: “What is or can be the content of your character?”

He implored the students to judge fellow students by the content of their character and not by the colour of their skins.
“If we succeed with you, our country will succeed. If we succeed with you, our university will succeed,” he said

Prof. Jansen said it was the first time in the history of the UFS that students were integrated as human beings.

“This is the most integrated group of students the UFS has ever had,” he said.
He appealed to them to live their dreams, learn to embrace others, study seriously, make a difference; and guide their leaders.

The purpose of the Get Success@UFS Week is to acquaint the first-year students with the UFS and the academic opportunities that are available to them. The aim is to:
help students succeed academically;
help students to adjust to and get involved in the university environment;
assist parents and other family members in understanding the complexity, demands and services in the University environment; and
provide an opportunity to learn more about incoming students through formal and informal means.

Media Release
Issued by: Mangaliso Radebe
Assistant Director: Media Liaison
Tel: 051 401 2828
Cell: 078 460 3320
E-mail: radebemt@ufs.ac.za  
19 January 2010
 

 

 

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