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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Head of SA Witness Protection Programme pays UFS a visit
2010-05-04

 
Receiving the Head of the South African Witness Protection Programme are, in front: Prof. Hennie Oosthuizen, Head of the Department of Criminal and Medical Law at the UFS; back: Adv. Beatri Kruger from the UFS Unit for Children’s Rights, Ms Lani Opperman, Member of the Free State Human Trafficking Forum (FHF), Adv. John Welch, Head of the Witness Protection Programme in South Africa; and Lene van Zyl, a LLM student at the UFS who is doing her thesis on human trafficking in body parts.
Photo: Leonie Bolleurs


Recently Adv. Beatri Kruger from the Unit for Children’s Rights in the Faculty of Law at the University of the Free State (UFS) invited Adv. John Welch, Head of the Witness Protection Programme in South Africa, to address the Free State Human Trafficking Forum (FHF) on the safe-keeping of victims who are witnesses against human traffickers.

Human trafficking is prevalent in the Free State, especially in Bloemfontein. The Unit for Children’s Rights is one of the founding members of the FHF that was established to take action against and fight the disturbing reality of human trafficking more efficiently.

According to Adv. Kruger the FHF identified the problem of trafficked witnesses being threatened by human trafficker syndicates.

Adv. Welch made some suggestions with regard to the safe-keeping of trafficked victims. He also, with some of the forum members, paid a visit to the areas in Bloemfontein where human trafficking is prevalent as well as to the local shelter for trafficked victims.

Adv. Welch undertook to join forces with the FHF in assisting trafficked victims and the local Witness Protection Programme Office is now a member of the forum.

Since December 2009 members of the FHF managed to disrupt the work of the human trafficking syndicates. “The traffickers have not stopped this inhumane practice but there are indications that they have moved to other buildings in the inner city and even to houses in the suburbs. It was reported to the forum that approximately 27 males suspected of being involved in human trafficking had been arrested, and since they are illegal in the country, they were deported to their countries of origin,” said Adv. Kruger.

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