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UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

UFS registration process is proceeding well
2011-01-11

Ms Belinda Venter and her daughter, Stacey Venter, second year student in Consumer Sciences, registering online with the help of Donovan Nell, student assistant and currently a third-year student in Computer Sciences at the UFS.
- Photo: Leonie Bolleurs

The university implemented an online registrations process for senior students this year. “We are one of the first universities in the country where students can do the entire registration process online themselves. The advantage of this new turn in the registration process at the university is that students can register from the comfort of their homes or even from any place in the world,” says Prof. Niel Viljoen, Vice-Rector: Operations at the UFS.

Senior students who experienced problems during the registration programme from 1 November 2010 to 4 January 2011, have the opportunity to, within a programme, address these problems as from 5-12 January 2011. During this period UFS staff members will be available to assist students to register electronically.

However, senior students can still register online after 12 January until 28 January 2011.

The registration process of first-time entering first-year students is also proceeding well. Although a large number of applications for late registration have been received, it can be handled without difficulty.

First-year students are welcomed by Prof. Jonathan Jansen, Vice-Chancellor and Rector of the UFS, on Friday, 14 January and Saturday 15 January 2011 at 09:00 in the Callie Human Centre.

From 17- 21 January 2011, first-year students will receive academic advice at the Callie Human Centre, where after they will be referred for self-registration. These processes will take place according to the scheduled timetable, which appears in the Kovsie Guide. The Kovsie Guide was sent to first-year students, and is also available on the UFS webpage (www.ufs.ac.za/register2011).

The registration process for the Qwaqwa Campus is from 17-21 January 2011 for first-time entering first-year students and from 17-28 January 2011 for senior students.

According to personnel at the registration help desk, the following problems are reported the most frequently:

  • Forgotten or expired passwords: Students are requested to contact 051 401 2442 to report this problem.
  • Outstanding registration fees, which lead to the specific student’s account being blocked: Students are requested to contact 051 401 2806 for help in this regard.
  • If information regarding module codes is required, the relevant faculty can be visited for academic advice.


Classes on the Main and Qwaqwa Campuses will start on Monday, 24 January 2011.

 

Media Release
11 January 2011
Issued by: Lacea Loader
Director: Strategic Communication (actg)
Tel: 051  401 2584
Cell: 083 645 2454
E-mail: news@ufs.ac.za

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