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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Reconciliation ceremony brings a closure to the Reitz incident
2011-02-08

The South African Human Rights Commission (SAHRC) and the University of the Free State (UFS)
are pleased to announce the successful conclusion of the Equality Court complaint against the four
former UFS students for their recording and dissemination of a video which demeaned and
humiliated five university workers in 2007.

The closure of the complaint culminated tonight in a moving reconciliation ceremony held on the
Main Campus of the UFS in Bloemfontein. The key event of the evening included the reading of
messages of apology from Prof. Teuns Verschoor, Vice-Rector, on behalf of the institution, and Mr
Danie Grobler, on behalf of the former students; and a message of acceptance of the apologies
from Ms Emmah Koko on behalf of the workers.

Deputy Chairperson of the SAHRC Commissioner, Pregs Govender, said of this historic event:
“The courage and compassion shown by the workers together with the students’ willingness to
embrace the spirit of change have enabled a process of justice, transformation and reconciliation
that is an inspiring example for South Africa. The process, led by Prof. Jonathan Jansen, Vice-
Chancellor and Rector of the UFS, whose term began just after this incident, has laid a significant
foundation for the future. It is significant, not just for this university, but for all educational
institutions, including schools.”

“The ceremony of apology, forgiveness, and reconciliation represents a historic event – not only for
our campus, but also for the country. It lays the groundwork for building a new university culture and
climate. “Reitz” hurt all of us, and we can finally close the book on the past and rebuild our
institution to be a truly non-racial university where we respect each other, first and foremost, for our
common humanity,” said Prof. Jansen.

Messages from among others former President Nelson Mandela, Archbishop Emeritus Desmond
Tutu, and the Presidency, were also read.

The day started off with a seminar on reconciliation, hosted by the SAHRC, UFS and the Mangaung
Local Municipality. Former Chief Justice Pius Langa was the keynote speaker at this event. Other
participants in the seminar included Mr Lawrence Mushwana, Chairperson of the SAHRC; Mr Wally
Serote from the Freedom Park; and Mr John Samuel, Director of the International Institute for
Studies in Race, Reconciliation and Social Justice at the UFS.


Media Release
25 February 2011
Issued by: Lacea Loader
Director: Strategic Communication
Tel: 051 401 2584
Cell: 083 645 2454
E-mail: news@ufs.ac.za

 

 

 

 

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