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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

Significant boost for infrastructure development
2012-12-28

The University of the Free State (UFS) recently received a significant boost for its infrastructure development with the approval of infrastructure projects totalling
R333,600 million by the Department of Higher Education and Training for the next three years.

The funding includes cost sharing, with the department contributing R208,394 million and the UFS contributing an amount of R125,206 million.

The UFS Council approved the projects and the cost sharing during the last meeting for the year on 16 November 2012.

“We are elated by the generous funding received from the department as it will assist us in fast-tracking our infrastructure development, providing in the increasing need for new and upgraded facilities at all three campuses,” said Prof. Nicky Morgan, Vice-Rector: Operations.

The projects include:

  • Upgrading and new disability access to various buildings on the Bloemfontein, South and Qwaqwa Campuses;
  • A building in Kimberley, which will be shared by the School for Allied Health Professionals and Nursing;
  • Upgrading and extension of the biotechnology and nutrition facilities, additional infrastructure for the Department of Physics and the upgrading of an extension to the genetic sciences facilities on the Bloemfontein Campus;
  • A new 250-bed student residence on the Bloemfontein and Qwaqwa Campusus, respectively;
  • Facilities for the Faculty of Education;
  • Six lecture rooms on the South Campus;
  • Upgrading of the interpreting laboratory and the development of an audio-visual production facility for recording of lectures on the Bloemfontein Campus;
  • Provision of office space for the Centre for Teaching and Learning on the Bloemfontein Campus;
  • Lecture halls and a laboratory for the Department of Geography and Tourism on the Qwaqwa Campus; and
  • Funding of additional infrastructure for the Department of Physics on the Qwaqwa Campus.

 “The department made special mention of the way the UFS manages its infrastructure and efficiency funding when the announcement about the allocation of funds was made. This is a feather in our cap as the department has been referring other higher education institutions to the UFS for advice on infrastructure development,” he said.

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