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19 February 2024 | Story Valentino Ndaba | Photo SUPPLIED
UFS Emergency protocol
The University of the Free State prioritises student and staff safety, as encapsulated in its comprehensive Emergency Protocol guide.

The University of the Free State (UFS) recognises the importance of equipping its students and staff with the necessary support to handle a spectrum of emergencies in today's rapidly changing world. The comprehensive UFS Emergency Protocol guide offers valuable insights, from general information to specific rules, for use during crises and when crimes occur. 

The guide ensures that individuals are informed about emergency contacts, communicable diseases, and safety measures on and off campus. The protocol creates a framework for how to respond during times of crisis and includes guidelines for navigating robberies, shootouts, attacks, protests, cyber threats, evacuations, and other emergencies.

Users will find various contact numbers for divisions to contact within UFS Protection Services depending on the nature of your emergency.

Prioritising your safety

Jacobus Van Jaarsveld, Deputy Director at Protection Services, emphasised the university's commitment to the well-being of its community. "Your safety and security are important to us, and we are working hard to create a safe work and study environment with your assistance – as safety starts with you," he said. To achieve this, the UFS has compiled tips and resources within the guide to minimise risk across its three campuses.

Van Jaarsveld said fostering awareness of emergency protocols is crucial, as it helps UFS community members make informed decisions, utilise resources effectively, and it helps prevent fatalities and injuries. The guide contributes to enhancing the overall preparedness of both staff and students for potential emergencies. Equipped with the ability to make informed choices, individuals can significantly accelerate the recovery process after an emergency.

“The main reason for creating awareness of any crisis or emergency is to do as much as possible to keep staff and students safe in case of a disaster,” added Thato Block, Deputy Director at UFS Facilities Planning. “The confusion during an emergency or a crisis can make a bad situation worse and put lives at risk. If a crisis or emergency is mismanaged or neglected, it can lead to a disaster.” 

Remain calm

The UFS Emergency Protocol underscores a primary guideline in the face of any crisis: remaining calm. Individuals facing an emergency are advised to keep breathing deeply, evaluate the situation, and discern potential threats. The protocol encourages prompt calls to designated emergency numbers, raising alarms if necessary, and attentive listening to instructions from crisis managers and relevant authorities. Ultimately, adhering to safety protocols by moving to secure locations ensures a comprehensive and effective response to emergencies.

Emergency contact list

  • Bloemfontein Campus Protection Services 24/7 Duty Room: +27 51 401 2911 or +27 51 401 2634
  • South Campus Protection Services 24/7 Duty Room: +27 51 505 1217 
  • Qwaqwa Campus Protection Services 24/7 Duty Room: +27 58 718 5460 or +27 51 718 5175

Download the Emergency Protocol: 

Click here to read more on the following:
  • Three important rules during any crisis
  • Four important rules during any crime
  • Emergency contact list
  • Other communicable diseases
  • Medical emergency
  • Mental health emergency
  • On-campus safety
  • Off-campus safety
  • Assault in areas besides your home
  • Gender-based violence and sexual assault
  • Situational awareness: personal safety
  • Safety when travelling
  • Kidnapping and human trafficking
  • Robbery, shootout, or attack
  • Protests and labour unrest 
  • Safety in the workplace
  • Evacuation
  • Fire
  • Flooding
  • Infestation
  • Water cuts
  • Hazardous material and lab safety
  • Hostage situation
  • Bomb threat
  • Explosion
  • Road traffic accident
  • Earthquake or structural collapse
  • Cyber safety
  • Alternative contact numbers for Protection Services

In addition, QR codes linked to the booklet will be installed by the University Estates inside buildings and residences across all three campuses.

WATCH: Safety first: UFS Emergency Protocol

Student and staff safety are highlighted in this video related to security matters at the University of the Free State. The university is dedicated to creating a safe environment for all. 

News Archive

First-year students welcomed into Kovsie Family
2013-01-23

 

New first-year students and their parents and guardians are welcomed on the Qwaqwa and Bloemfontein campuses.
Photo: Sonia Small
23 January 2013



   YouTube Video

They came from near and far. Some hail from Bloemfontein, others from as far away as Botswana but they all have one thing in common. They were here to start their first year as Kovsie students. Thousands of first-year students, along with parents and guardians, attended the first year welcoming on the Qwaqwa and Bloemfontein campuses on 18 and 19 January 2013 respectively.

“I do not care whether you come from the Free State or Zimbabwe or whether you are from Gauteng or Lesotho. I do not care if you speak Sesotho, Setswana or Afrikaans. What I care about is that you must understand that you are smarter than you think.”

This was the message from Prof Jonathan Jansen, Vice-Chancellor and Rector of the University of the Free State (UFS), when he officially welcomed first year students to the Qwaqwa Campus. “At the UFS, we put emphasis on two very important projects - the academic and human projects”, said Prof Jansen.

“The academic project is about you excelling academically as a student. It is about being the best you can be in your chosen field of study. All of you should strive to be like Zandile, a young girl from Umlazi who, despite her poverty and challenging conditions at home, went on to attain seven distinctions in her 2012 matric results”, said Prof Jansen. He was referring to Zandile who he tracked down via Facebook to offer her a full bursary to study at the UFS. Zandile had appeared on SABC TV news, expressing her frustration at the lack of funds to continue her studies, despite her performance.

“The human project is about you loving those who are different from you, thus becoming better human beings,” Prof Jansen said.

Prof. Jansen echoed the same message on the Bloemfontein Campus the following day when he welcomed thousands of new students. These students, their parents and guardians packed the huge tent that was erected in the CR Swart parking area of the campus. Prof. Jansen welcomed students from the different faculties during four sessions. He told parents and students that the class of 2013 was the smartest class the university had had in its 109-year history.

Mr Rudi Buys, Dean of Students, informed them about the many opportunities that awaited them at Kovsies. These include programmes like the Leadership for Change Programme for first year students and the Stanford Sophomore College Program for second year students.

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